Job Description

ServiceNow’s Alliances & Channel Ecosystem organization is a strategic pillar for the organization’s growth engine. ServiceNow has become an Accenture Business Group where both organizations are focused on accelerating ‘business value’ for our clients digital transformation initiatives. We are looking for a dynamic senior leader that thrives in a fast pace working environment and can play an integral role in leading a team who manages ServiceNow’s Accenture Strategic Alliance relationship.

Reporting into the Vice President, Global Strategic Alliances, fulfilling this role means you will be managing the global relationship, strategy development and execution, and go-to-market functions for our Accenture relationship. A successful Sr. Director, Global Alliances enables cross collaboration between ServiceNow and Accenture, creates and executes strategic plans and drives market development activities that accelerates ServiceNow and Accenture’s position within the market.

The ideal candidate will have significant experience operating at the senior executive levels and have a solid understanding of Accenture’s business model. A high business acumen is a must with the ability to translate how ServiceNow’s technology platform can enable Accenture’s go-to-market service offerings.

A high-energy candidate with diverse skill sets such as relationship building, strategy development, negotiation, problem solving and communications and who are looking to operate at the executive levels should apply.

RESPONSIBILITIES:

In this role you will develop and execute a global strategic joint business plan that drives all aspects of the partner relationship including: executive interlocks, business development, enablement, certification plans, partner marketing, and solution development

• Lead a global team that consistently exceeds performance targets
• Presents and promotes ServiceNow’s value proposition and capabilities that enables the partner to build a profitable ServiceNow business
• Manage all relationship interlocks: executive, product development, marketing, and delivery
• Develop and execute capacity plans to assure partner is well positioned to deliver successful customer implementations
• Collaborate with Marketing teams to build and execute joint demand generation plans
• Support joint sales pursuit activities
• Develop and execute joint solution development plans with emphasis on targeted industry markets
• Regular communications that promotes the success of the partnership
• Lead regular business performance / relationship reviews with senior management
• Build and maintain activity and performance reports and dashboard

Qualifications

• Excellent instincts and proven ability to interface at Senior and C-level’s with ease
• Global virtual team management experiences
• Has developed strategic plans on a global scale
• A good understanding of Accenture’s operating model
• Superior relationship building skills across internal and partner stakeholders
• Excellent executive communication and presentation skills
• Proven track record of exceeding performance objectives
• Experience and success operating within the Enterprise software market
• Fast paced, high growth company experience
• High business acumen with a sales, marketing, and solution development mindset
• Capable of performing in a virtual team environment
• Negotiation and conflict resolution skills
• 10+ years in Global System Integrator alliance management or business development role within the enterprise software ecosystem
• Proficient with Microsoft Office productivity tools
• Bachelor’s Degree or equivalent. MBA a plus.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.