ServiceNow Admin– Governance, Risk & Compliance

McDonald's Corporation

ServiceNow Admin– Governance, Risk & Compliance

Chicago, IL
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a skilled Supervisor to join our GRC team. In this role, you will play a pivotal part in ensuring the security, compliance, and risk management of our organization. You will provide technical support, maintain our GRC platform, and assist the GRC Tooling and Platform team to implement and engineer innovative solutions to improve our security posture. This is an individual contributor role and will collaborate with the Sr. Manager – Governance, Risk & Compliance.

    Key Responsibilities

    • Platform Support: Provide technical support and fix for our future GRC platform, ServiceNow GRC.
    • User Management: Handle user access and permissions within the GRC platform, ensuring appropriate authorization levels.
    • Solution Development: Assist the Cybersecurity Engineer to craft, develop, engineer and configure GRC solutions, such as TPRM, Risk & Control, Privacy Risk Assessments and Compliance Automation.
    • Automation: Automate routine tasks and processes to improve efficiency and reduce manual effort.
    • Integration: Assist in integrations to the GRC platform with other systems and applications using APIs and other technologies.
    • Reporting and Analytics: Develop and maintain comprehensive reports and dashboards to supervise key metrics and identify trends.
    • Continuous Improvement: Find opportunities to improve GRC platform automation and implement improvements.

    Benefits eligible: Yes
    Bonus eligible: Yes
    The expected salary range for this role is $ _ 98,140 –_ $ ** 125,130** per year
    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

  • Qualifications

    Qualifications

    • 1 to 2 years of experience in ServiceNow development is desirable. Experience in information security/cybersecurity field would be a plus.
    • Good understanding of GRC concepts and standard methodologies.
    • Hands-on experience with ServiceNow platform.
    • Proficiency in scripting languages (e.g., Python, PowerShell) and API integrations a plus.
    • Strong analytical and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Relevant cybersecurity certifications such as CISSP, CRISC, CISA, CISM, or ServiceNow certifications are a plus.

    Additional Information

    Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

    Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

    McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

    McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Nothing in this job posting or description should be construed as an offer or guarantee of employment.