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ServiceNow Technical Architect

Xyant Technology, Inc.

ServiceNow Technical Architect

Tampa, FL
Full Time
Paid
  • Responsibilities

    Job Description

    _ _ Please send your updated resume to vinoth.xyant@gmail. com__

    Job Title: ServiceNow Technical Architect

    Location: Tampa, FL (Remote)

    Duration: Full Time

    Direct Client Need

    _ _ Position Overview:__

    • As a ServiceNow Architect, you will be responsible for designing and implementing effective solutions on the ServiceNow platform to meet the organization's business needs.
    • This role requires a combination of technical expertise, strategic thinking, and a deep understanding of ServiceNow's capabilities.
    • The ServiceNow Architect will work closely with stakeholders, developers, and administrators to create scalable and efficient solutions that align with business goals.

    _ _ Responsibilities:__

    Solution Design:

    • Provide advice on alternative options, risks and the associated impact to the business and technical architecture.
    • Managing the ServiceNow solution design for complex projects, ensuring best practice, quality and fit for purpose outcomes.
    • Collaborate with business stakeholders to understand requirements and translate them into effective ServiceNow solutions.
    • Design and architect scalable, maintainable, and high-performance solutions on the ServiceNow platform.
    • Building the right strategy to support our business case and future growth
    • Taking advantage of pre-built capabilities
    • Taking advantage of innovations
    • Efficiently keep our business moving forward with the latest innovations

    Integration:

    • Design and implement integrations with other enterprise systems and third-party applications.
    • Ensure seamless data flow between ServiceNow and other systems.

    Governance and Best Practices:

    • Define and enforce coding standards, best practices, and governance policies for ServiceNow development.
    • Conduct regular code reviews to ensure quality and adherence to standards.

    Performance Optimization:

    • Identify and implement optimizations to enhance the performance of ServiceNow solutions.
    • Conduct performance tuning and troubleshooting as needed.
    • Ensuring optimal performance

    Documentation:

    • Create and maintain comprehensive technical documentation for ServiceNow solutions.
    • Document design decisions, configuration, and customizations.

    Collaboration:

    • Support Sales and Pre-Sales with client meetings, demos, proposals, SOW etc.
    • Work closely with cross-functional teams, including project managers, business analysts, and administrators, to ensure successful solution delivery.
    • Collaborate with vendors and third-party consultants as needed.

    Qualifications / Skills:

    • Minimum of 10 years of experience in ServiceNow development and architecture
    • Certified System Administrator (CSA) and Certified Implementation Specialist - Discovery (CIS-D) – Active Mandatory.
    • Proven experience as a key technical resource leading the development of solutions in client environments that have implemented and provided excellent design architecture in areas such CSM, ITSM, ITOM, ITAM, Integrations etc.
    • Expert level proficiency in ITOM (Discovery, Service Mapping and Event Management)/CMDB product line
    • Experience with Web Services Integration (SOAP, REST, and JSON)
    • Excellent knowledge of technical components such as LDAP, VPN, SSL and other such technologies.
    • Experience in relational databases (MySQL, MSSQL, Oracle)
    • Experience with configuring and troubleshooting of discovery tools for Software/Hardware Asset Management
    • Provide technical leadership and guidance to development teams throughout the project lifecycle.
    • Mentor and train developers and administrators on ServiceNow best practices.
    • Experience in PowerShell and Python
    • Good understanding of industry standards and practices (e.g. TOGAF)
    • Knowledge of networking concepts such as IP Addressing, Firewalls, ports
  • Qualifications

    Qualifications

    Certified in at least 2 of below:

    • ServiceNow Certified Implementation Specialist Event Management
    • ServiceNow Certified Implementation Specialist Service Mapping
    • ServiceNow Certified Implementation Specialist Software Asset Management
    • ServiceNow Certified Implementation Specialist Hardware Asset Management
    • RPA
    • AI related

    Additional Information

    _ _ Please send your updated resume to vinoth.xyant@gmail. com__