Job Description
_ _ Please send your updated resume to vinoth.xyant@gmail. com__
Job Title: ServiceNow Technical Architect
Location: Tampa, FL (Remote)
Duration: Full Time
Direct Client Need
_ _ Position Overview:__
- As a ServiceNow Architect, you will be responsible for designing and implementing effective solutions on the ServiceNow platform to meet the organization's business needs.
- This role requires a combination of technical expertise, strategic thinking, and a deep understanding of ServiceNow's capabilities.
- The ServiceNow Architect will work closely with stakeholders, developers, and administrators to create scalable and efficient solutions that align with business goals.
_ _ Responsibilities:__
Solution Design:
- Provide advice on alternative options, risks and the associated impact to the business and technical architecture.
- Managing the ServiceNow solution design for complex projects, ensuring best practice, quality and fit for purpose outcomes.
- Collaborate with business stakeholders to understand requirements and translate them into effective ServiceNow solutions.
- Design and architect scalable, maintainable, and high-performance solutions on the ServiceNow platform.
- Building the right strategy to support our business case and future growth
- Taking advantage of pre-built capabilities
- Taking advantage of innovations
- Efficiently keep our business moving forward with the latest innovations
Integration:
- Design and implement integrations with other enterprise systems and third-party applications.
- Ensure seamless data flow between ServiceNow and other systems.
Governance and Best Practices:
- Define and enforce coding standards, best practices, and governance policies for ServiceNow development.
- Conduct regular code reviews to ensure quality and adherence to standards.
Performance Optimization:
- Identify and implement optimizations to enhance the performance of ServiceNow solutions.
- Conduct performance tuning and troubleshooting as needed.
- Ensuring optimal performance
Documentation:
- Create and maintain comprehensive technical documentation for ServiceNow solutions.
- Document design decisions, configuration, and customizations.
Collaboration:
- Support Sales and Pre-Sales with client meetings, demos, proposals, SOW etc.
- Work closely with cross-functional teams, including project managers, business analysts, and administrators, to ensure successful solution delivery.
- Collaborate with vendors and third-party consultants as needed.
Qualifications / Skills:
- Minimum of 10 years of experience in ServiceNow development and architecture
- Minimum 2 active ServiceNow CIS Certifications required.
- Expert level proficiency in ITOM (Discovery, Service Mapping and Event Management)/CMDB product line
- Experience with Web Services Integration (SOAP, REST, and JSON)
- Excellent knowledge of technical components such as LDAP, VPN, SSL and other such technologies.
- Experience in relational databases (MySQL, MSSQL, Oracle)
- Experience with configuring and troubleshooting of discovery tools for Software/Hardware Asset Management
- Provide technical leadership and guidance to development teams throughout the project lifecycle.
- Mentor and train developers and administrators on ServiceNow best practices.
- Experience in PowerShell and Python
- Good understanding of industry standards and practices (e.g. TOGAF)
- Knowledge of networking concepts such as IP Addressing, Firewalls, ports