Shift Lead

Ladybird Taco

Shift Lead

Nashville, TN +1 location
Full Time
Paid
  • Responsibilities

    About Ladybird Taco:

    Ladybird Taco is on a mission to bring life-giving hospitality to our communities. Each day in our shops we serve up the best tacos, coffee, and salads with genuine care for one another.

    Are you a team player who’s open to growing and learning new things? Are you looking to lead and serve your teammates in the restaurant/service industry and want a job where you can get your hands dirty? Are you an individual who wants a job where you can be yourself?

    Ladybird Taco Benefits:

    A friendly, fun, and positive work environment, with a welcoming and supportive team

    A clear career path with opportunities for advancement and career development

    Free Ladybird Taco gear

    Healthy and delicious shift meals

    Competitive wages

    You must be able to perform the following job duties satisfactorily, with or without a reasonable accommodation:

    Position Overview:

    As a Team Member, you will be an ambassador of the Ladybird and our core values. You will be an integral part of the guest experience, through the face‐to‐face guest interaction. You are the face of Ladybird Taco to our guests. You will report to the General Manager and Assistant Assistant General Manager, and will be empowered to make your own decisions that create the best experience for our guests.

    You will be responsible for crafting thoughtful and personalized experiences for our guests from greeting them, taking their order with supreme accuracy, making their drinks, and delivering a life-giving experience.

    We encourage our team members to be well-rounded team players, willing to get their hands dirty and do whatever it takes to keep your store running smoothly! No matter what position you start in with us, you will have the opportunity to be cross-trained and will be tasked to take on different positions within our team.

    Responsibilities:

    Shift Lead responsibilites include, and are not limited to:

    opening the store personally often (mostly opening or closing, occasionally both on the same shift)

    leading completion of checklists for opening and closing, holding those on shift accountable to standards of those checklists

    directing positional shifts or adjustments as needed during a shift

    during the week often working expo, on weekends sometimes other positions

    taking inventory and entering vendors orders

    tasting food at the beginning shift

    leading cleaning and organizing during shift (starting with daily deep clean tasks)

    point of contact for guests with issues or needs, solving their problems or passing them on to GM

    filling out EOD honestly and clearly for a good report of the day

    leading closing of store

    Requirements/Desired Traits:

    Food, Restaurant, Team and/or Customer Service experience

    At least 1 year leadership experience in this or a similar service industry

    A team player with a positive can-do attitude

    Quick and adaptable learner

    Excellent and collaborative communication skills

    A knack for delivering personable customer service and a desire to make connections with guests everyday

    Accountable in upholding high standards

    Physical Requirements:

    Must possess good communication skills for dealing with diverse staff

    Able to multitask and lead FOH and BOH on a shift, while also working a position

    Ability to read and comprehend information at a close range at a close range, and follow instructions accurately and efficiently

    Ability to use electronic systems, such as computers and tablets.

    Physically able to lift up to 25 pounds and, stand for long periods of time

    Manual dexterity able to operate cutting tools and kitchen utensils

    Subject to exposure to cleaning chemicals

    🌮 + ☕

    Ladybird Taco provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

  • Locations
    Mountain Brook, AL • Nashville, TN