Benefits:

Meal Discounts

Fun and dynamic work environment

Participation in Tip Pool

Paid Training

401(k)

Employee discounts

Flexible schedule

Paid time off

About Us:

Roll and Co. is an exciting new addition to the vibrant culinary scene in Brea, CA. We specialize in Vietnamese build your own spring rolls served in a fast-casual setting, providing customers with fresh, healthy, and delicious options. As a brand new establishment in the bustling Brea Mall food court, we are dedicated to delivering exceptional service and a memorable dining experience to our guests.

Position Overview:

We are seeking a dedicated and experienced Shift Lead to join our team and help us establish our brand presence in the Brea Mall food court. The Shift Lead will play a pivotal role in ensuring smooth restaurant operations during their assigned shifts, providing leadership to the team, and delivering excellent customer service.

Responsibilities:

• Oversee daily operations during assigned shifts, including opening and closing procedures

• Supervise and motivate team members to maintain high standards of service and efficiency

• Assist with training new team members on restaurant policies, procedures, and menu items

• Ensure compliance with health and safety regulations at all times

• Manage inventory levels and assist with restocking supplies as needed

• Handle customer inquiries, feedback, and complaints in a professional and courteous manner

• Collaborate with management to implement strategies for improving restaurant performance and customer satisfaction

• Maintain a clean and organized work environment, including food preparation areas and dining areas

• Perform other duties as assigned by management

Qualifications:

• Previous experience in a fast-paced restaurant environment, preferably in a leadership role

• Strong leadership skills with the ability to effectively delegate tasks and motivate team members

• Excellent communication and interpersonal skills

• Proven customer service experience with a focus on guest satisfaction

• Knowledge of Asian cuisine and/or experience working in a similar concept restaurant is a plus

• Proficient in food service operations

• Ability to work flexible hours, including evenings, weekends, and holidays

• Must be able to stand for extended periods, lift up to 30 pounds, and use hands for your entire shift

• Frequently bend and kneel to effectively run a restaurant

If you are passionate about food and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to the Roll and Co. team!