Shift Lead

The Great Greek - San Antonio

Shift Lead

San Antonio, TX
Part Time
Paid
  • Responsibilities

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation

    Career Advancement Opportunities

    The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love. That tradition remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. As a member of The Great Greek Family, you’ll enjoy a fun, fast paced work environment in one of the fastest growing franchises in the United States.

    Job Summary

    We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

    Responsibilities:

    Train and manage employees and assign duties as needed

    Lead team in providing exceptional customer service

    Resolve customer complaints gracefully and with tact

    Adhere to all health and safety rules and regulations

    Provide sales and productivity reports to upper management

    Maintain appropriate inventory levels, reorder and restock when necessary

    Cover the shifts of absent employees

    Qualifications:

    High school diploma/GED

    Previous food service experience

    Familiarity with Microsoft Office, restaurant management software, and POS software

    Ability to remain calm and thrive under pressure

    Excellent management and leadership skills

    Strong communication and problem-solving skills