Benefits:

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

We are looking for an experienced and passionate Restaurant Shift Lead to join our team.

As a Restaurant Shift Lead, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant shift lead you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

Deliver exceptional guest services

Ensuring guest satisfaction

Respond efficiently to customer questions and complaints

Assist in training and evaluating staff performance

Create and nurture a positive working environment

Assist in Implementing innovative strategies to improve productivity, sales, and food quality.

JOB REQUIREMENTS:

Ideally, 5+ years of experience as a Restaurant lead or similar role

Ideally, 5+ years of experience customer service management

Extensive food and wine knowledge

Computer literacy

Familiarity with restaurant management software

Experience in event planning

Strong leadership, motivational and people skills

Good financial management skills

Critical thinker and problem-solving skills

Team player

Good time-management skills

Great interpersonal and communication skill s

Complete our short application today!