Shift Leader

Big Dave's SoDo

Shift Leader

Orlando, FL
Paid
  • Responsibilities

    We're looking for an energetic person with great communication and customer service skills to be the next shift manager at our quick-service restaurant. You'll be in charge of running the shift, which means you'll have to greet and serve customers, watch over the staff, and run the restaurant for that shift. This position will work alongside team members to make sure all food and drinks are delivered quickly. As a shift manager, you'll be in charge of scheduling employees, giving them tasks, dealing with customer complaints, and making sure all food and drink safety rules are followed. You'll bring strong organizational skills, experience as a supervisor, and previous work in a fast food or quick service restaurant. If this describes you, please apply right away! Responsibilities: • Assist in resolving customer complaints in a timely, efficient, and courteous manner • Take care of all aspects of staffing, such as monitoring, scheduling shifts, and training people to improve compliance and output. • Cover the duties of crew members who are unable to work their shifts • Maintain and ensure that each site is well stocked, order supplies, and arrange the product delivery • Delegate activities to employees and make sure they are executed efficiently and successfully to ensure quick service of all food and beverage Qualifications: • Possess excellent organizational skills, communication skills, and problem-solving skills • Previous food service experience with the ability to perform multiple jobs in the restaurant with preference given to those with fast food or quick service experience • Previous management or supervisory experience is required • Computer skills and experience with MS Office strongly desired • A high school diploma or equivalent GED is required Compensation: $18 - $19 hourly