Shift Leader

Cafe Express

Shift Leader

Houston, TX
Full Time
Paid
  • Responsibilities

    We are looking for an experienced and passionate Shift Leader to join our team.

    REQUIREMENTS:

    Must be at least 18 years old

    High school diploma or equivalent

    Flexibility to work nights, weekends, and holidays

    Ability to stand for long hours at a time and work in a fast-paced environment.

    ServSafe Certification

    RESPONSIBILITIES:

    Act as ambassador for brand standards and company values. Knows and coaches to them at every opportunity.

    Execute Food Safety & Line Checks 100% on every shift and takes any corrective action required

    Perform Management Travel Paths and Pre-shift Meeting Checklists in accordance with Shift Checklists.

    Manage cash control and security procedures.

    Manage labor and food cost throughout shift

    Take appropriate actions to ensure the restaurant’s vision and associated targets are met shift by shift.

    Hold all Team Members and other management team accountable to the brand standards.

    Solve shift related problems, identify opportunities and communicate well to General Manager and Restaurant Managers about how restaurant can improve performance.

    Stay up to date with operational changes by reading and executing on corporate communications.

    Ensure all Occupational Safety and Health Act, local health, and safety codes, as well as the company safety and security policies are being adhered to. Ensures that the restaurant is following the preventative maintenance program with regards to facility, equipment, and building maintenance.

    Ensure a safe working and Guest experience environment by facilitating safe work behaviors of the team.

    ESSENTIAL SKILLS:

    Leader – ability to train, develop and hold team members accountable to brand standards.

    Manager – organized, detailed oriented, sets goals, and has a proven track record of delivering goals consistently. Can manage multiple deadlines with a sense of urgency.

    Continuous Improvement mindset – identify opportunities to improve team member performance

    System-oriented – uses systems and checklists to ensure resources are used efficiently and effectively.

    Accountable – takes responsibility for mistakes, owns solutions as well as problems. Holds the team accountable.

    Tech Savvy – proficient in ops-based technology & BOH software (i.e. Restaurant 365) and Microsoft Office

    Self-starter – for both business and self-development. Avid learner

    Guest service mentality – has a genuine desire to serve others and create connections

    Communication – strong interpersonal, written and verbal communication skills

    Math Ability – This position requires excellent business math skills

    Reasoning Ability – This position requires strong problem solving and decision-making skills, and the ability to be flexible and adapt in any situation.

    Supervisory Responsibilities – This position reports to the Restaurant Manager & General Manager and requires supervisor responsibilities of team members

    BENEFITS & PERKS:

    Competitive Pay

    Lucrative Bonus Plan

    Quality of Life/Flexible Schedules

    Advancement Opportunities – Performance-driven & merit based, not tenure based

    Annual & Mid-year Reviews – Career path mobility and increases based upon performance

    Medical, dental, vision, life

    401k

    PTO

    No late nights – All restaurant close by 10pm everyday

    FREE Meal Policy