Benefits:

Full time offers medical, dental, vision insurance

Company parties

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Leader to join our team! As a Shift Leader, you will be responsible for the restaurant’s operational performance during your shift. You will supervise staff, perform comps and discounts, record information, be responsible for the cash drawer, speak with upset customers, check side work, do the opening/closing manager duties, as well as assign duties to other front of house employees to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience who can work in a fast paced environment, and keep a professional, positive attitude.

Responsibilities:

Train and manage employees and assign duties as needed

Lead team in providing exceptional customer service

Resolve customer complaints gracefully and with tact

Adhere to all health and safety rules and regulations

Provide sales and productivity reports to upper management

Maintain appropriate inventory levels, reorder and restock when necessary

Cover the shifts of absent employees

Qualifications:

High school diploma/GED

Previous food service management experience

Familiarity with restaurant management software, and POS software

Ability to remain calm and thrive under pressure

Excellent management and leadership skills

Strong communication and problem-solving skills