Layne's Chicken Fingers - Clearfield, UT

Come join THE Texas Chicken Finger restaurant...since 1994! At Layne's Chicken Fingers, we take everything seriously except ourselves. Established in 1994, Layne's is THE "born and breaded in Texas" chicken finger restaurant. The Layne's culture stems from our roots in College Station, where back in 1994, we perfected our chicken finger frying technique. True to our roots, we are a fun, fast-paced, dynamic team of individuals who do not take ourselves seriously, but we take our food and our service EXTREMELY seriously. (www.layneschicken.com)

Summary

This is a great growth opportunity to get in with a new market development at the ground level. We are looking for an experienced Shift Manager who can eventually transition into an Assistant General Manager once our new location opens in May. You will be responsible for maintaining excellent relationships with employees, peers, owners, and guests alike while promoting the professional growth and development of the entire team. The AGM also provides strategic direction and drives results for the restaurant through people development, sales, and profit growth.

As an AGM, you are involved with hiring, training, and developing employees and managers that share the Layne's values and culture. Must be a creative team player who likes to work hard, have fun, and show sincere dedication to Layne's Chicken Fingers.

Key Responsibilities

Schedule, train, manage, and develop staff by managing the orientation process, monitoring, and managing associates' performance. Communicate closely with leadership regarding hiring and ensure all company procedures are followed regarding HR issues.

Maintain the restaurant in an immaculately clean condition at all times and communicate maintenance/repair/service issues with leadership as soon as possible.

Represent Layne's at all times in conjunction with the Mission, Vision, and Core Values of the brand.

Always look for new ways to enhance the quality of the customer experience.

Maintain excellent relationships with all customers.

Maintain positive coaching relationship with the team.

Carry out management responsibilities in accordance with the organization's policies.

Perform duties such as scheduling, hiring, training, inventory, ordering, and inspecting workstations (back of house and front of house).

Participate in employee meetings and training programs.

Maintain food and labor cost while ensuring quality standards.

Manage purchasing and inventory controls.

Be knowledgeable on HACCP controls along with proper storage and use of food.

Conduct safety, sanitation, and maintenance programs.

Handle sudden situations such as staff or customer complaints, lack of inventory, lack of staff, and emergency situations with style and grace.

Qualifications

Education and Experience

Minimum of a High School Diploma or GED required; a college degree is preferred.

Minimum of 2+ years of management experience in a QSR establishment.

Experience working with a team of 30+ employees.

Skills and Competencies

Strong written and verbal communication skills for team and executive management.

Proficient in technology systems, especially Microsoft Office (Word, Excel, Outlook), with adaptability to new systems.

Excellent leadership and organizational skills.

Flexible and adaptable to constant changes with attention to detail.

Ability to multi-task and stay focused despite interruptions.

Physical Demands

Occasionally required to lift and carry, push or pull heavy objects up to 50 pounds.

Must be able to kneel, bend, stoop, ascend or descend stairs, and grasp objects.

Additional Requirements

Be a Brand Ambassador both in and outside the restaurant.

Align associates with Layne's culture by balancing seriousness and fun.

Ensure compliance with health and fire regulations regarding food preparation and serving.

Food purchasing, food costs, and inventory control experience.

Local restaurant marketing experience is a plus.

ServSafe or Department of Health certification is a plus.

Two weeks of out-of-state training required (December 9 - December 20).

Strong problem-solving skills and openness to feedback.

Compensation and Benefits

Pay: $17.00 - $19.00 per hour + bonus structure. Benefits:

Employee discount

Flexible schedule

Paid time off

Shift:

Day shift

Evening shift

Night shift

Work Location: In person

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type: Full-time