Benefits:

Competitive salary

Employee discounts

Flexible schedule

Paid time off

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager/ Lead barista to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

Train and manage employees and assign duties as needed

Lead team in providing exceptional customer service

Resolve customer complaints gracefully and with tact

Adhere to all health and safety rules and regulations

Provide sales and productivity reports to upper management

Maintain appropriate inventory levels, reorder and restock when necessary

Cover the shifts of absent employees

Coaching the team on service performance

Ensuring cleanliness and product quality

The lead barista has responsibility for serving all products with friendly, individualized attention towards each customer

Qualifications:

High school diploma/GED

Previous food service experience

Familiarity with POS software

Ability to remain calm and thrive under pressure

Excellent management and leadership skills

Strong communication and problem-solving skills

Position is a hourly rate, plus tips