Job description

We are looking for a Shift Manager to oversee restaurant operations, including welcoming and serving customers. Shift Manager responsibilities include delegating tasks to restaurant staff, addressing diners’ queries and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, we’d like to meet you. Ultimately, you will help us create a memorable dining experience for our guests and increase our profitability.

Responsibilities

Delegate tasks to restaurant staff Maintain a fully-stocked inventory and order food supplies, as needed

Manage dining reservations

Help staff resolve on-the-job challenges

Balance the cash register at the end of the shift

Ensure client satisfaction and gracefully handle any complaints

Open or close the restaurant (when responsible for the first or last shift)

Inform the next Shift Manager about pending tasks

Report maintenance and training needs

Skills

Proven experience as a Shift Manager or relevant role in a restaurant

Good knowledge of restaurant operations (like managing reservations and payments)

Availability to work different shifts, including weekends

A customer service approach with the ability to manage complaints with professionalism

Excellent organizational skills