Job Description

Title: Talent & Administrative Coordinator 

Location: Cicero, IL 

If you’re looking to be at the forefront of disrupting the ecommerce industry, wanting to make your mark and be continuously challenged to grow, your time has come. 

ShipBob is recognized as #1 on Crain's 2020 “Fast 50” list of the fastest-growing companies in Chicago & Inc.5000 top 500 companies with the most proven track records. With this growth, we are looking for top talent to help us reach the next level.

Schedule is Monday-Thursday, 6:00 a.m.-3:00 p.m., Friday 8:00-5:00 p.m.

About Us:

ShipBob is a tech enabled 3PL that partners with over 4,200+ e-commerce businesses to help them be more successful online. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service. 

ShipBob’s growing fulfillment network is powered by our proprietary technology and acts as a back office for logistics, providing merchants with full visibility into orders, inventory levels in real time, and access to advanced analytics, over 27 integrations and data reporting.

As one of the fastest growing tech companies in Chicago with over $130M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry. To help us meet this standard, we are scaling our entire team and looking for people who share our core values and have an entrepreneurial mindset.

About You:

At ShipBob, we’re looking for individuals who embody our core values:

• Be Mission-Driven.  We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.

What You’ll Do: 

• Source, schedule, and coordinate candidate interviews based on the company’s needs for multiple locations
• Participate & coordinate recruiting events and coordinate onsite recruiting events, as well as, creating a presence in the community
• Assist in maintaining a smooth onboarding process for new team members (approvals, new hire paperwork, E-Verify, H1B)
• Maintain a consistent offboarding process (approvals, paperwork)
• Track employee attendance and manage disciplinary write-ups
• Initiate and track completion of employee feedback reviews
• Cross check employee payroll and assist in open enrollment for benefits
• Complete weekly compliance audits and help solve opportunities
• Serve as a liaison to resolve employee issues (through investigations, communication meetings and floor walks)
• Help drive culture initiatives within the facility
• Compile and measure performance management data on a weekly, monthly and quarterly basis to identify trends
• Other duties and responsibilities as needed

What You’ll Bring to the Table:

• Bachelor’s degree in Human Resources or Business-related field; or equivalent combination of education and experience; or SPHR/PHR, SHRM-CP Certified
• Experience working in a manufacturing/fulfillment center in a similar role with some knowledge of employment law and HR practices. Preferred/not required
• Bilingual in English/Spanish highly preferred
• Ability to understand and interpret data as well as the ability to make recommendations and take action utilizing that data
• Must be able to manage highly confidential information
• Able to work in a fast-paced, highly energized, and open environment and work with all levels of management
• Must have stellar interpersonal skills (written and verbal)
• Ability to work independently, requirement minimal direction

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.  

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• Variety of voluntary benefits, such as, short term disability.
• Competitive Salary, Performance Bonus & Stock Options
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram

Reports to: Senior People Operations Generalist/Team Lead Classification: Salaried/Exempt ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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