Benefits:
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
Training & development
PIRTEK is the #1 hydraulic hose service company in the U.S., known for delivering exceptional service, premium products, and innovative solutions. We are committed to professionalism, customer satisfaction, and operational excellence, and we have built a reputation as a trusted partner across industries such as manufacturing, construction, and equipment rental.
Job Description:
We are seeking a bilingual (English/Spanish) Shop Coordinator to support both our front office operations and shop activities. This dynamic role involves customer service, dispatch coordination, hose assembly, inventory management, and shop maintenance. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.
Key Responsibilities:
Customer Service & Dispatch
Assist walk-in customers by fabricating hydraulic hoses
Answer incoming calls, provide excellent customer service, and dispatch technicians to service jobs
Follow up on completed jobs to ensure customer satisfaction and process payments when needed
Inventory Management
Check stock and pricing for customers
Conduct periodic inventory counts and reconcile discrepancies
Manage inventory transfers between the shop and technicians’ vans
Help source unstocked parts and prepare inventory orders
Shop Operations & Maintenance
Open and close the shop each day, ensuring all security and operational protocols are followed
Keep the shop organized, clean, and well-maintained
Assist with general shop duties as needed to support technicians
Qualifications:
Bilingual (English/Spanish) required
Excellent communication and customer service skills
Experience in office management, dispatch, or a related field
Detail-oriented with strong organizational skills
Mechanical aptitude or familiarity with shop work is a plus
Ability to multitask in a fast-paced environment
Proficiency in basic computer applications (email, invoicing software, spreadsheets)
High school diploma or GED
Benefits:
Competitive, full-time salary based on experience
Paid training and professional development opportunities
Paid time off
Supportive and team-oriented work environment
Opportunities for career growth within PIRTEK
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIRTEK Corporate.