Contract C2C position: Infrastructure Operations Engineer

Duration of one year starting 8/9/2021, MUST be local to New Jersey and New York (remote start)

Responsible for daily monitoring, reviewing and maintaining infrastructure pieces of technology. The primary technologies to be focused on include compute, storage, backups, and virtualization. Must have current experience using NetApp and Cisco UCS. General networking experience. This position will work on the VCenter team.

This is an Operations role-not a Systems Administrator position. Environment is more Windows than Linux. Documentation skills very important. Zoning a huge plus.

Major Responsibilities:

• Perform daily health checks of core infrastructure components with possible remediation or escalation to other team members
• Work with the monitoring team to ensure that all alerts are accurate and have applicable workflows/run books
• Collaborate with management to create reports and dashboards
• Develop automation from workflows and modify as needed
• Monitor and action resource allocation requests for virtual machines and storage infrastructure
• Patch systems and ensure we follow IT standards and security policies
• Manage the team’s task queue and deal with escalations from both internal and external teams
• Automate manual tasks using new or existing tool sets
• Review daily backup reports and ensure all regulated items, such as SOX backups, are successful and in working order
• Perform root cause analysis for production incidents.
• Promote a DevOps culture by driving automation and a root cause culture to improve our overall environments
• Maintain system documentation and ensure playbooks up to date and accurate
• Develop tools and processes to improve the overall user experience
• Triage security exceptions with security team

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering or relevant field
• 2+ years relevant work experience
• Strong fundamental knowledge of supporting technologies, including network, hardware, virtualization, and other enterprise software
• Certifications in VMware, Cisco UCS and/or NetApp
• Scripting in Powershell or Power CLI a huge plus
• Knowledge in IT Service Management core concepts, ServiceNow experience is a plus
• Ability to prioritize and effectively manage multiple tasks, self starter
• Excellent written and verbal communication skills

Software:

• VMware Suite including:
• vSphere (vcenter and esxi)
• Horizon
• vRealize Suite
• SRM

NetApp Suite:

• Data OnTap 9.x
• OnCommand Insight
• Cloud Volumes (Azure)
• Cisco UCS / HP (rack mount, blade center and moonshot) / Dell / Nutanix
• SAN / NAS technologies (NetApp, IBM, EMC, zoning)
• Rubrik / Commvault / NetBackup / Avamar / TSM
• Windows / Linux
• Lakeside
• OpsRamp
• Tools to monitor system performance