Sign & Print Customer Service Representative Account Manager
This is a LOCAL In Office position. REQUIRED 4 Years Customer Facing Experience working in the SIGN or PRINT industry. This is not a Training Position. Excellent Benefits and Work Environment. BONUS in addition to hourly pay. Responsibilities: We are looking for a motivated and friendly Customer Service / Inside Sales Rep to add to our team. • You'll be discussing printing & project specs, providing pricing and turnaround times that meet customers’ needs. • You will have your own accounts to maintain and grow. • You will dig deeper into accounts for other needs that our brands can meet, and prospect clones of our accounts. • You’ll work with production team members to deliver excellent products and services that earn 5 star ratings and customer referrals. • This in-office position communicates directly with clients by email, phone, and in-person. • You will manage multiple projects in a fast-paced environment prioritizing efforts to meet goals. Qualifications: • Enjoy creating a great working environment with team members. • Passion for excellence and delivering excellent customer experiences. • Project management of customer projects that earn 5 star reviews. • Working knowledge of Quoting software (Printers Plan), and Salesforce (Plan Prophet) to manage jobs and customer information • Business email etiquette using Outlook • Basic experience using Adobe Creative Suite (Photoshop, Illustrator, InDesign) and the ability to create print and cut files for vehicle wraps and print • Excellent problem-solving skills • Professional & friendly clear-speaking voice • Four years of experience in the sign or print industry • Ability to see all colors and understand basics of good design • Must be able to lift 25 lbs and move quickly in the production area Compensation: 40,000 - 70,000 yearly
• We are looking for a motivated and friendly Customer Service / Inside Sales Rep to add to our team. • You'll be discussing printing & project specs, providing pricing and turnaround times that meet customers’ needs. • You will have your own accounts to maintain and grow. • You will dig deeper into accounts for other needs that our brands can meet, and prospect clones of our accounts. • You’ll work with production team members to deliver excellent products and services that earn 5 star ratings and customer referrals. • This in-office position communicates directly with clients by email, phone, and in-person. • You will manage multiple projects in a fast-paced environment prioritizing efforts to meet goals.