Sign Shop General Manager

FASTSIGNS #160501

Sign Shop General Manager

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    Benefits:

    Health Cost Stipend

    Company car

    Free food & snacks

    Paid time off

    Profit sharing

    Training & development

    POSITION OVERVIEW: FASTSIGNS of Phoenix has an immediate need for a proven leader with a demonstrated record of success delivering exceptional service in a dynamic, high growth, fast-paced environment. One-ball Jugglers need not apply

    At FASTSIGNS, we solve visual communication challenges. Using a proven selling system, state-of-the art technology and innovative thinking, we design and create sign and graphic solutions to help businesses, organizations or events achieve their objectives and look great doing so.

    RESPONSIBILITIES:

    Manage the Customer experience from "Quote to Cash" - inquiry, consultation, quotation, creative, production, delivery and collection.

    Evaluate and maximize quality customer service and customer satisfaction.

    Oversee project management process to ensure on-time delivery

    Facilitate daily production meeting with staff to review work in process.

    Manage inventory and purchasing process.

    Manage the inside and outside sales team

    Resolve customer satisfaction issues.

    Monitor and/or perform center opening and closing procedures.

    Complete reports as necessary (i.e., daily and weekly sales reports, daily closing, royalties due, direct marketing response tracking).

    Adhere to all company policies, procedures and business ethics codes

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.