Benefits:

Commission

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Benefits/Perks:

Initial and ongoing training

Competitive compensation

Paid holidays and vacation

Indoor and comfortable working environment

Company Overview: A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Sir Speedy, Carrollton, TX1 is looking for an experienced Customer Service Representative.

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

This is where our Customer Service Team comes in!

Job Summary:

Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview:

Provide service to customers in our office, over the telephone, and by email.

Help the customer by identifying their requirements and providing the services and products that best meet their needs.

Show expertise by communicating with the customer about our products, services, and capabilities.

Ensure that all their requirements are met for their unique projects.

Skills we are looking for:

A positive, very detailed oriented people pleaser

A willingness to be proactive and take action

Excellent communication skills (verbal & written)

Strong computer skills

Team player that can work with others to deliver a project on time

Skills desired, but not required:

Previous experience in business to business

Printing and signage experience

Understanding of direct mail and automated marketing

Experience with PrintSmith or PrintersPlan

Inside Sales Representative:

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Responsibilities

 Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

 Understand customer needs and requirements

 Route qualified opportunities to the appropriate sales executives for further development and closure

 Close sales and achieve quarterly as

 Research accounts, identify key players and generate interest

 Maintain and expand your database of prospects within your assigned territory

 Team with channel partners to build pipeline and close deals

 Perform effective online demos to prospects

Skills

 Proven inside sales experience

 Track records and maintain database

 Strong phone presence and experience dialing dozens of calls per day

 Proficient with corporate productivity and web presentation tools

 Experience working with website or similar CRM

 Excellent verbal and written communications skills

 Strong listening and presentation skills

 Ability to multi-task, prioritize, and manage time effectively

Work schedule:

 Monday Friday 8:30 am to 5:00 pm

Job Type: Full-time

Job Type: Full-time

Experience:

 Customer service: 1 year Location: One location