Job Description

Responsibilities consist of scheduling, shipping and receiving activities, including customer service, bookkeeping, payroll, tracking inventory and maintenance of customer accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Receive and process sales orders from customers by either phone or fax. Prepares orders by checking availability of materials, arranging transportation (trucks or railcars) for finished goods, maintaining sales order log, preparing bills of lading and processing administrative paperwork for site and corporate office (i.e. Sales Orders, pick slips, STOTs). Weigh trucks/railcars for shipments to market and complete ship confirmation in JED system.
• Customer service including answering telephone, customer questions, arranging transportation, dealing with customer complaints. Order, track and release railcars by working with local railroad.
• Record/track raw materials receipts of trucks, railcars and/or barges. Document trucks weigh in and out, keeping journals of truck, barge and car numbers, including location and tonnage. Calculate tonnage for month end processing.
• Process cash payments, emailing cash report to corporate office, sending checks and/or money orders to lock box. Copies of check or money order with bill of lading forwarded to corporate office. Reconciliation of petty cash and purchasing card activities for plant users.
• Complete needed requests for purchase order (RPOs) and investigate local availability of merchandise. Receive purchase orders in JDE. Maintain onsite purchasing/vendor files as well as insurance certificates for all onsite trucking and contractors.
• Input payroll data into JDE and track employee overtime as necessary.
• Complete necessary JDE inventory data entries. Process pallet returns.
• Maintain customer account books, updating or changing customer’s account information as needed, reporting changes to corporate office, and deleting obsolete information.

KNOWLEDGE AND SKILLS

• PC experience, strong knowledge of Microsoft products.
• Strong administrative skills required, ability to manage a variety of tasks and attention to detail required.
• Must be able to lift up to 20 lbs., and climb step ladder, lift package boxes, stoop and kneel.
• JDEdwards experience is a plus.

Qualifications

EDUCATION AND WORK EXPERIENCE

• High school diploma or equivalent, additional specialized training in a relevant discipline or an Associates degree preferred.
• One to three years related experience, preferably in manufacturing environment.
• Customer Service experience desired.

SUPERVISORY RESPONSIBILITIES

This job has no direct supervisory responsibilities. Works closely with Operation Management and Accounting.

Additional Information

We offer competitive benefits, including health insurance, life insurance and disability plans, as well as a 401k with company matching.

Harsco is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.

Disclaimer:
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.