Job Description

CLAIMS SPECIALIST - (ONSITE ROLE IN OUR LAS VEGAS CORPORATE OFFICE )

As a Claims Specialist you will be responsible for handling all at fault- claims in the Claims Department. Serving as the initial point of contact for calls to the Claim Department; obtaining necessary information accurately and efficiently, responding to inquiries and resolving disputes. Must be familiar with Microsoft office and enjoy learning new software, possess problem-solving skills, and demonstrate critical thinking. Must have the ability and willingness to adapt to change, be a team player, meet and exceed deadlines all while working in a demanding fast-paced environment.

** MUST BE "ONSITE" AT THE SIXT CORP OFFICE - LAS VEGAS, NV  89119 ** 

$21.60/HOUR - FULL TIME - M/F

KEY TASKS AND RESPONSIBILITIES

• Collect all necessary documents and information in relation to damage files
• Review and ensure accuracy of all documentation associated with damage files
• Contact at-fault individual(s) to attempt to collect on damages to Sixt vehicles
• Properly bill at-fault individual (s) for all applicable fees (physical damage, towing, storage charges, administration fees, loss of use, diminish value of vehicles, etc.)
• Handle billing disputes from individuals and insurance carriers
• Handle disputes from attorneys
• Resolve and negotiate damage recovery via phone, email, and other means of communication
• Process damage file payments
• Process incoming and outgoing emails and telephone calls
• Perform other incidental and related duties as required and assigned.

YOUR QUALITIES

• High school diploma or GED required
• Must have customer service related experience
• Experience in claims, collections, or similar field helpful, but not required.
• Strong independent decision-making skills
• Ability to prioritize various requests and handle changing priorities
• Excellent work ethic; willing to take on multiple tasks
• Great attention to detail and accuracy
• Strong analytical skills
• Exceptional interpersonal and communication skills required
• Strong organizational skills with the ability to multi-task
• Dependable, cooperative, and willing to assist others
• Knowledge of MS Office software Word and Excel
• Must be able to work 40 hours per week
• Must be able to work a flexible schedule
• Proficiency in English
• Ability to communicate in other languages (French, Portuguese, Spanish, German, etc.) is a plus.

WHY CHOOSE SIXT: As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities and growth potential! In addition, we offer a competitive salary and employee benefits. More about the department

SIXT customers travel all over the world, and so the odd scratch is only to be expected. Our Damage Management teams are responsible for determining the cause of the damage and what should be done about it. This means our damage team act as an interface with SIXT branches, customers, authorities and insurance companies. Our damage team is a fundamental part of the company’s success. More about the company

SIXT stands for exciting mobility and customer tailored solutions. With nearly $2,5 billion in revenue and a presence in over 110 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA alone, we are experiencing over 30% growth for the last several years, which provides great career opportunities in the future for the right candidates. Founded as a small car rental company in Pullach near Munich, Germany, today at SIXT we unite all our mobility products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi and chauffeur services), SIXT+ (car subscription) all in a single mobility platform ONE, which gives our customers access to a fleet of 242,000 vehicles, the services of 2,500 partners and 5 million drivers worldwide. SIXT hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. SIXT is more than just renting cars. We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.

COMPENSATION BENEFITS: Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.

AT SIXT, WE PRIDE OURSELVES ON HAVING AN INCLUSIVE AND UNIQUE ENVIRONMENT. WE ARE AN EQUAL OPPORTUNITY-AFFIRMATIVE ACTION EMPLOYER – MINORITY / WOMEN / MEN / DISABILITY / VETERAN / GENDER IDENTITY / SEXUAL ORIENTATION. The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries. Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands. Apply now!