Job Description

Overview:

Citizant is seeking a technically savvy, people-focused process advocate to join our growing Corporate Quality team. This individual should be passionate about working collaboratively to achieve the best results for the company. The individual selected for this position will lead corporate certifications, oversee process improvements and perform the following:

• Develop and implement corporate-level policies and procedures.
• Translate, tailor, and implement ISO standards, specifically ISO9001, ISO20000-1, and ISO27001.
• Plan and manage required activities for ISO 9001, 20000-1, and 27001 compliance, such as annual management review, vendor evaluation, asset inventory updates, internal and external audits, and service catalog management.
• Implement Information Security Controls as required by ISO 27001 Statement of Applicability, CMMC, and NIST.
• Report and analyze IT Service Level Agreement(s), including management of corrective action as needed.
• Translate, tailor, and implement CMMI-DEV and CMMI-SVC through maturity level 3
• Plan and manage required activities for CMMI-DEV and CMMI-SVC compliance, such as compliance reviews, QA process audits, and formal appraisal preparation and conduct.
• Manage and oversee quality tracking systems, including incident and problem management, nonconformance, risk management, and change management.
• Manage and oversee corporate training program.
• Contribute to program management reviews and meetings.
• Develop input to the annual budget for quality programs and monitor expenditures.
• Author, edit, and evaluate Project Management Plans during project initiation.
• Advise project managers on Agile best practices and project tailoring.

Qualifications

• PMP or equivalent ASQ / CMMI certification
• In-depth knowledge of CMMI, ISO standards, CMMC, and NIST
• In-depth knowledge of SDLC/lifecycle management
• In-depth knowledge of appraisal and audit methods
• Working knowledge of ITIL and PMBOK industry standards
• ScrumMaster, Certified Agile Practitioner, or other Agile certification
• Quality Auditor training
• SharePoint Expertise
• Smartsheet's expertise
• Must be an active duty service member

Additional Information:

• Completion of the internship does not guarantee a full-time position with Citizant. However, interns will gain valuable skills and experience to enhance their career transition.

Note: The position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open soon. We proactively seek qualified candidates to ensure a prompt hiring process once the position becomes available. When the position becomes available, a recruiting team member will contact you with the next steps. Thank you for your interest and patience in the Citizant SkillBridge Internship program!

Additional Information

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.