We are looking for a skilled Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing excellent customer service and administrative support in a medical setting. Your role will involve interacting with patients, scheduling appointments, managing medical records, verifying insurance, and assisting in the smooth operation of the front desk. In addition, this person would work with our billing manager answering patient's billing questions, submitting appeals for denials, and monitoring providers credentialing.

Duties:

• Greet patients and visitors in a friendly and professional manner and with a smile

• Answer phone calls and respond to inquiries or direct calls to appropriate staff members

• Schedule patient appointments and maintain the appointment calendar

• Verify patient information and update medical records

• Collect co-pays and process payments

• Assist with insurance verification and claims processing

• Maintain confidentiality of patient information in compliance with HIPAA regulations

• Manage patient flow and ensure waiting areas are clean and organized

• Coordinate with medical staff to ensure efficient patient care

• Assist with patient billing questions

Requirements:

• High school diploma or equivalent

• Previous experience as a Medical Receptionist or in a similar administrative role preferred

• Proficient in using computer systems and software

• Knowledge of HIPAA regulations and medical terminology

• Excellent communication skills, both verbal and written

• Strong organizational skills with attention to detail

• Ability to multitask and prioritize tasks in a fast-paced environment

• Familiarity with phone systems and handling multiple phone lines

If you are a motivated individual with exceptional customer service skills and the ability to thrive in a healthcare setting, we encourage you to apply for the position of Medical Receptionist. Join our team and contribute to providing quality care to our patients.