Smart Home Service Technician

Naturally Wired

Smart Home Service Technician

Overland Park, KS
Full Time
Paid
  • Responsibilities

    Benefits:

    Great Work-Life Balance

    Commissionable Opportunities

    Paid Holidays

    Paid Vacation

    401(k)

    401(k) matching

    Bonus based on performance

    Company car

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Parental leave

    Signing bonus

    Training & development

    Vision insurance

    Experience required with any of these brands: ELAN/Nice, Control4, Savant, Crestron, Vantage, AMX, RTI, URC, Clare, Lutron, Alarm.com, Total Connect, Z-Wave, Zigbee, or similar

    Benefits

    $55,000 to $75,000 starting salary, depending on experience

    Competitive Salary and Benefits Package

    Job Summary

    The Service Manager troubleshoots, repairs, and performs advanced setup and programming of networking, audio, video, home theater, security, surveillance, lighting, and other "smart" systems.

    Onsite and remote troubleshooting of electronic components

    Proper documentation and configuration of all equipment and interactions

    Daily interaction and communication with clients

    Daily interaction and supervision of technicians and installers

    Full-time position (Mon-Fri and 7:30am-4:30pm)

    Job Requirements

    Excellent customer service and client relations

    Organized, professional, and efficient

    Proficient with Windows and/or MacOS

    Knowledge with iOS and/or Android

    Superior troubleshooting and diagnostic skills

    Excellent judgement calls and problem solving skills

    Leadership, teaching, and training skills

    Valid driver's license

    Clean driving record and background check

    About Us

    Naturally Wired is a locally owned and leading technology integration company, serving the entire Kansas City metropolitan and surrounding areas since 1995. We provide elegant, high-performance, simple-to-use, and affordable technology solutions for residential and commercial projects. This includes smart home & office automation, audio/video entertainment, security systems, video surveillance, wired & wireless (Wi-Fi) networks, lighting control, motorized shades and draperies, structured wiring, component racks, entertainment furniture, central vacuums, and more.