Job Description

Bulletproof is looking for a Part Time Social Community Coordinator to be the first touch in customer experience through our social media channels. You’ll be responsible for managing all online community engagement. Product Q&A, responding to customer comments and DMs, and interacting with the Bulletproof audience and cultivating relationships with influencers, brand advocates, and potential consumers are all parts of this role. Reporting to the Social Media Manager and working closely with the Brand Marketing team, you’ll be a voice of the Bulletproof brand and help drive growth in our Social Media channels.

Key Responsibilities:

• Community Management: Monitor and actively engage with our social media community by responding to comments, messages, and inquiries in a timely and personable manner across the following channels, but not limited to Instagram, Facebook, TikTok, Linkedin.
• Influencer/Brand Advocate Management: Maintain existing & cultivate new relationships with influencers, brand advocates/loyal consumers as well as potential customers on social media to amplify the Bulletproof brand presence on social media. Manage and execute gift giving for our most loyal and engaged consumers.
• Analytics/Reporting: Capture analytics, providing internal team with community insights through monthly reporting.
• Trend Monitoring: Identify and track industry trends, key moments, and culturally relevant events and help to drive the team's strategic approach to these opportunities. Identify opportunities to increase follower engagement, reach new audiences, and cultivate relationships with influencers and brand advocates.
• Cross-Functional Collaboration: Work closely with cross-functional teams to ensure our social media efforts are aligned with overall organizational goals and campaigns. Collaborate with our content team to identify common consumer inquiries that we can hatch into valuable, helpful, or intriguing new content.

Qualifications

• Bachelor’s in Business or marketing preferred

• Experience in customer service or within social media management preferred

• Basic understanding of nutrition and Bulletproof products – you’ll soon become an expert!

• Strong professional interest in social media and other digital communications

• Strong organizational skills with keen attention to detail

• Exceptional communication and interpersonal skills, especially written

• Proven ability to work independently and manage multiple projects

Additional Information

Hourly base compensation : $25 - $28 per hour. The compensation range represents the anticipated low and high end of the range for this position. Compensation is one component of the total package for employees. Other benefits include performance bonus program, generous time-off, flexible schedules, comprehensive health insurance (several options to choose from), 401k program with company match, paid parental leave, company paid disability insurance, and bulletproof.com store discount & credit.

This is a part-time position – with benefits – that is open to remote candidates in any location throughout the U.S. Working hours for this position may vary. Maximum fun, maximum knowledge, and maximum performance are a part of the job description, and you’ll get to work with the team on a regular basis to upgrade your game, your mental performance, and your life. This is a great opportunity to grow with a company.

Grupo Mariposa's mission is to nurture growth and foster sustainability within the global food and beverage industry. We are committed to excellence through disciplined management, innovative practices and dynamic culture that embraces change.

Grupo Mariposa is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.