Job description – Social Media Coordinator/Store Associate
The Best Job You’ll Ever Have
Store Vision
Bricks & Minifigs is first and foremost a fun place for people of all ages to enjoy and explore their passion for LEGO. We facilitate this by providing excellent customer service and expert LEGO knowledge for all ages and abilities. We are a store that encourages customers to reuse, rebuild and reimagine with LEGO elements. Each Bricks & Minifigs location is locally owned, and part of a nationwide franchise, headquartered in Orem, UT.
Bricks & Minifigs is a LEGO buy, sell, trade & birthday party retail store. We offer a wide variety of new and retired LEGO sets, as well as selling bulk bricks, and individual minifigures.
We are looking for someone exceptional who wants to be a part of a dynamic store environment, where we are always challenging ourselves to improve and evolve with the changing market environments.
Job Summary: We are seeking a hybrid Social Media Coordinator/Retail Sales Associate to join our team! As a Social Media Coordinator/Retail Sales Associate, you will be creating content across many different social media platforms, working on existing promotional campaigns, and maintaining a strong online presence. You will also be maintaining the comments section of all posts, ensuring every message published on social media is in tune with our company message, and keeping up to date with the latest social media trends. The ideal candidate is comfortable creating content for a social media platform, has strong organizational skills, and the ability to run a successful social media campaign.
When not handling the social media content, you will be assisting customers in-store, managing inventory, and ensuring a seamless shopping experience. This hybrid role is perfect for someone who thrives in both the digital and retail worlds, blending creativity with customer service.
The position will be a hybrid between being the Social Media coordinator and a Retail Store Associate. The breakdown of hours will be about 25% Social Media Coordinator and 75% Retail Store Associate.
Responsibilities
Assist with events, marketing and social media campaigns, preparing product, and handling customer trading and selling activities
Create content for social media across multiple platforms in a variety of formats
Monitor social media interactions across all platforms
Monitor social media trends with an eye for implementing them within the current marketing campaign
Manage and maintain a living social media calendar
When not handling social media duties, actively working on the retail floor assisting customers or tending to sales associate duties
Work closely with other teams as needed to ensure brand consistency
Strong communication and customer service skills
Attention to detail
Ability to multitask and work in a fast-paced retail environment
Help customers, aged child to adult, learn their way around the store and develop an understanding of how the Bricks & Minifigs experience is unique
When customer service is not required, prioritize time around other essential duties in a way that demonstrates efficiency, proficiency, and ability to follow directions
Qualifications
Strong familiarity with all major social media platforms, including understanding social media trends
Familiarity with computer programs such as photo editing software and video editing software
Retail sales and customer service skills are preferred. LEGO knowledge is not required, although experience with the product will be helpful.
Strong written and verbal communication skills
The ability to work well both independently and as part of a team
Three references will be required for a second interview with the following information: Full name, relationship to you (past boss etc.), and their contact information (phone number and email). An offer is contingent on passing a background check.
Send a resume to: niles.il@bricksandminifigs.com Subject line: 2025 BAM Naperville Social Media Coordinator/Store Associate
Job Type: Part-time, In person Pay: $15.00 - $17.00 per hour DOE
Benefits:
Employee discount as per Employee Discount Policy
Bonuses are available based on individual and overall business performance
Room for growth
Experience level:
Social Media: (Preferred)
Customer service: (Preferred)
Retail experience: (Preferred)
Familiar with LEGO product and themes (Preferred)
Working Days and Hours:
Part Time
Open and Close Shifts, including specified holidays
Same schedule rotates every four weeks
Physically able to lift and move heavy boxes and stand for long periods of time
Ability to commute/relocate:
Address: Niles, IL 60714
Reliably commute or planning to relocate before starting work (Required)