Social Media Marketing Client Support Assistant Intern Entry-Level
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Free food & snacks
Paid time off
Ready to Launch Your Career in Social Digital Marketing + Hands-On Support?
Are you a creative and tech-savvy recent or soon-to-be college grad who’s passionate about social media and wants to gain experience in the fast-moving world of restaurant marketing and support? We’re looking for a Marketing & Client Support Assistant to join our growing team at Yay3, where we help local restaurants thrive through online ordering, promotional content, and branded marketing campaigns.
This is a hybrid role designed for someone who wants variety in their workweek — combining social media digital marketing responsibilities with client-facing support and light in-person tech help (training provided).
What You’ll Do
Social Media & Marketing (Primary Duties — ~75% of Role)
Create and schedule engaging content across platforms (Instagram, Facebook, TikTok, LinkedIn)
Assist with marketing campaigns for both our Yay3 brand and our restaurant partners
Help monitor comments, messages, and post performance metrics
Spot new social trends and suggest ways to incorporate them into current campaigns
Help maintain a content calendar and prepare basic performance reports
Collaborate with our design, operations, and client success teams for cohesive messaging
Restaurant Client Support & Field Assistance (Occasional Duties — ~25% of Role)
Provide friendly phone and email support to restaurant clients with Yay3 system questions (training provided)
Occasionally visit client restaurant locations to:
Troubleshoot tablet/printer issues (simple steps — we’ll teach you)
Install new devices or deliver pre-configured equipment
Drop off or help display marketing materials like branded posters or menus
Log client interactions and assist in ensuring a smooth onboarding or issue resolution process
You Might Be a Great Fit If You:
Are familiar with major social platforms and how content works on each (Instagram, Facebook, etc.)
Have a friendly, can-do attitude and are comfortable talking with customers
Are organized and can juggle multiple projects or tasks
Want hands-on experience that combines digital marketing and real-world business support
Have access to transportation and are open to occasional local travel to restaurant clients
Bonus: Have used Canva, CapCut, or similar tools before (not required!)
Are fluent in Spanish
Why This Role Is Unique
Hybrid Experience: Gain real-world skills in both marketing and customer support
Training Included: No prior tech or hardware support experience required — we’ll teach you
Impactful Work: Help real local businesses succeed in the competitive restaurant space
Portfolio-Worthy Projects: Build your resume with actual campaign work and client interactions
Growth Opportunity: Potential for long-term employment or expanded role.