Roles & Responsibilities

Work as a Subject Matter Expert (SME) for Oracle Fusion ERP/SCM/HCM platforms.

Coordinate change and release activities for enterprise application platforms.

Certification of code changes/updates in conjunction with release activities. This requires understanding Git for code management and DevOps tooling associated with Agile development practices.

Work with departments/divisions to understand their ERP Enterprise Technology needs and incorporate this into our operating requirements and roadmaps.

Collaborate with the team members and have a strong client focus

Develop and/or improve IT and client processes utilizing industry-standard automation frameworks

Create scripts and supporting work in scripting languages such as Powershell, bash, batch, Perl, and Python

Maintain internal architecture designs and keeps up-to-date

Maintain operational runbooks, knowledgebases, and incident playbooks

Assist security and audit teams with compliance remediation and reporting

Work closely with vendors on SaaS-based solutions to ensure operational excellence

Manage day-to-day ticketing queue to ensure timely response and resolution to requests and Incidents

Ensure project deliverables and act as an escalation point for resolution

Job Skills & Qualifications

Bachelor's degree

Strong communication skills and capabilities

Relevant industry certifications

Experience working in a similar role

Familiarity with ITIL, or ITIL certified

Oracle Fusion Cloud with HCM, SCM and ERP

Experience with People Soft HCM Modules

Database skills - DB2, Oracle Database, MSSQL Server

Database Programming Skills - SQR reporting tool, SQL / PLSQL, PeopleCode, etc.

Data conversions and data cleansing experience

Develop and support ETL and ETL strategies

Data warehouse development and support

Experience with Mainframe based Finance, Procurement, and Supply Chain programs and modules (e.g. AS400/JDE)

Ability to participate in and coordinate activities in association with project management practices and principles

Ability to create integrations to Oracle Fusion from HR Information Systems and external systems/environments

Ability to write and create SQL reporting utilizing custom scripting, or SQL development frameworks

Ability to support software development lifecycle practices managed in a waterfall-based or agile way

Change management practices and principles aligned to ITIL

Provide some platform support on Linux, Windows or Mainframe environments