Job Description

• Project Planning: Develop detailed implementation plans outlining all tasks required for successful deployment.
• Customization: Collaborate with clients to tailor Hi-Vis® software to their specific requirements.
• Training: Conduct training sessions for end users to ensure they are proficient in using the new system.
• Troubleshooting: Work with IT departments and software developers to identify and resolve any technical issues.
• Communication: Maintain clear and effective communication with clients, team members, and stakeholders throughout the implementation process.
• Customer Service: Understand and address client needs to ensure a positive experience with the software.
• Technical Proficiency: Maintain a comprehensive understanding of Hi-Vis® software, relevant technologies, and industry standards.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in software implementation and support.
• Strong technical skills and familiarity with scaffold management software or similar systems.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and troubleshooting abilities.
• Customer-focused mindset with a commitment to delivering high-quality service.

Preferred Qualifications:

• Experience with Hi-Vis® scaffold management software.
• Project management certification (e.g., PMP, PRINCE2).
• Previous experience in the construction or industrial sector.

Working Conditions:

• This position may require travel to client sites.
• Flexibility to work outside regular business hours as needed.

Technical Proficiency:

• Software Knowledge: In-depth understanding of Hi-Vis scaffold management software, including its features, functionalities, and customization options.
• System Integration: Knowledge of APIs and integration techniques to ensure seamless connectivity between Hi-Vis and other enterprise systems.
• Operating Systems: Familiarity with various operating systems (Windows, Linux, etc.) and their respective environments.
• Security: Awareness of cybersecurity best practices to ensure the software is deployed securely and complies with industry standards.