Software Program Manager (R&D)

Technical Source

Software Program Manager (R&D)

Garner, NC
Full Time
Paid
  • Responsibilities

    This position is responsible for the software program and agile project management for the research, design and development of our X-Ray equipment. The position also provides support of installation and servicing of our equipment and training and technical support to our customers, dealers, and field engineers.

    • Software Program Management that aligns with market opportunities and company’s product roadmap.
    • Agile Project Management for software development effectively driving cross-functional planning and execution of software releases for new product development and sustaining activities.
    • Develop system and subsystem-level software test methods and protocols.
    • Carry out and lead technical investigations to ensure the highest level of customer satisfaction.

    ESSENTIAL FUNCTIONS/RESPONSIBILITIES

    • Develop and oversee software programs and projects designed to meet the organization’s goals, including developing charters and software roadmaps to include scope, resources, and timeline estimates.
    • Prioritize software projects in agreement with the business cross-functional team (marketing, sales, production, R&D, quality, regulatory).
    • Apply Agile Project Management for software development.
    • Ensure stakeholders buy-in and escalate issues.
    • Level software projects’ resources based on business priority setting and resources availability.
    • Facilitate conflict resolution for scope, time, and resources when needed.
    • Ensure assigned resources to projects adequately perform projects tasks.
    • Track projects execution against agreed scope and project metrics.
    • Contribute to the organizations Program Management standardized operating procedures and guidelines.
    • Ensure projects’ documentation is conducted in accordance with the company policies and procedures, and quality and regulatory requirements.
    • Develop system and subsystem-level software test methods and protocols.
    • Carry out software verification and validation following the design control process.
    • Complete and submit all required design control documentation on time and accurately.
    • In partnership with Service and Support diagnose technical equipment conducting root cause analysis and propose improvement solutions.
    • Mentor junior engineers and contribute to knowledge sharing withing the R&D group.
    • Maintain tools and test equipment properly and ensure timely calibration.
    • Completes assigned training and development courses assigned by management team.
    • Provide emergency on-call services as needed in partnership with Service and Support.
    • Serves as a Representative for KMHA conventions and shows.
    • Understands and Complies with all FSE Guidelines as applicable to the role.
    • Must comply with KMHA Radiation Safety Policy including the timely replacement of used badges.
    • Completes the Corrective Actions Policy as prescribed by KMHA.
    • Displays highly developed organizational skills.
    • Ability to prioritize, plan, and execute are key success factors in this position.
    • Utilize exceptional interpersonal and communication skills for problem situations with customers and/or staff.
    • Completion of additional projects and assignments as given by management.

    REQUIREMENTS & QUALIFICATIONS

    • Bachelor’s / Associates degree in Biomedical, electrical, mechanical engineering or computer science. Master’s degree preferred.
    • PMP Certification.
    • Agile Methodology Certification.
    • Certified Radiology Equipment Specialist (CRES) designation (www.aami.org).
    • Certifications in Biomedical Equipment (CBET).
    • Certification in Laboratory Equipment (CLES).
    • At least 5 years’ experience with medical devices design and commercialization under design control, X-ray technologies a big plus.
    • At least 2 years experience leading software projects for development of X-Ray systems.
    • Working knowledge of Project Management Book of Knowledge and Agile Methodology.
    • Design control (MDSAP, IEC 62304 and ISO 13485).
    • Risk management (ISO 14971).
    • Usability of medical devices as it relates to safety (IEC 62366).
    • Fundamental diagnostic X-ray imaging.