Semper Solr in Chicago, IL, US, is seeking an enthusiastic Solar Customer Service professional to join our team. Our vibrant company culture fosters growth and success, providing a supportive environment for you to thrive. As part of our dynamic team, you will play a crucial role in delivering top-notch customer service and promoting sustainable energy solutions. This position offers a unique opportunity to kickstart your career in the solar industry. Join us in making a positive impact on the environment while developing your skills in a rewarding and fulfilling role. Responsibilities: • Respond to customer inquiries and provide information about solar products and services. • Assist customers in troubleshooting issues and resolving complaints in a timely and professional manner. • Coordinate with the sales team to ensure a seamless customer experience from inquiry to installation. • Maintain accurate customer records and documentation in the company database. • Continuously seek opportunities to improve customer satisfaction and retention through proactive communication and problem-solving. Qualifications: • Excellent verbal and written communication skills. • Ability to build rapport with customers effectively. • Strong problem-solving skills. • Detail-oriented with the ability to manage tasks efficiently. • Flexibility to work weekends and evenings as needed. Compensation: $21 - $25 hourly

• Respond to customer inquiries and provide information about solar products and services. • Assist customers in troubleshooting issues and resolving complaints in a timely and professional manner. • Coordinate with the sales team to ensure a seamless customer experience from inquiry to installation. • Maintain accurate customer records and documentation in the company database. • Continuously seek opportunities to improve customer satisfaction and retention through proactive communication and problem-solving.