Service Technician

Shift : Full-time (40-45 hours)

Compensation: $20.00 to $25.00/hr

Benefits: Full-time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, an HSA Savings Account, and the opportunity to receive stock options.

Position Summary:

As a Field Service Technician, you will be our primary point of contact on the ground and integrally involved with customers fixing their solar or helping them go solar. A solar service technician has prior solar knowledge and/or experience and is comfortable diagnosing and repairing existing solar systems installed. Technicians must be responsible and able to manage their schedule to ensure all necessary tasks are followed through, with minimal outside management. This position will require communicating with our corporate office effectively and efficiently. Reliable communication is crucial. Candidates for this position should have a flexible schedule, a clean driving record, and be available 40 hours a week, including Saturdays (optional, depending on the season).

Essential Duties:

• Effectively manage your schedule to complete several time-sensitive tasks daily.
• Troubleshoot, diagnose and repair existing Blue Raven solar systems (Enphase, SolarEdge, SMA)
• Make corrections or additions to the recently installed solar system to ensure it is ready for City or State inspection.
• Turn on the solar system once the installation is complete and collect customer feedback. Fix common inverter problems that may occur upon energization.
• Conduct solar site assessments for prospective customers using your smartphone and with provided surveying equipment. Surveys must be completed on time.
• Install an energy efficiency kit (smart thermostat).

Key Competencies:

• Must be willing to travel throughout Raleigh, Greensboro, and Charlotte.
• 1+ year experience with residential solar installation.
• Must be familiar with PV systems, Enphase and troubleshooting.
• Basic knowledge of residential construction is preferred but not required (framing, drywall, exterior repairs).
• Able to pass a criminal background check.
• Possession of a valid driver's license required
• OSHA 10 (can be provided by the company)
• Able to lift, climb, balance, stoop, and kneel
• Must be comfortable working at heights in various weather and roof conditions
• Lift up to 75 pounds

Work is primarily conducted at our customers' homes in the local area, but occasional travel is required. Periodic weekend or evening work may also be required, depending on the workload.

Complete Solar:

Blue Raven Solar (a Complete Solar company) is a residential solar company dedicated to making clean, renewable energy accessible and affordable for everyone. As climate change continues to impact our world, we focus on creating a brighter, more sustainable future for both people and the planet. We sell directly to consumers and provide a seamless experience from sales and installation to financing and ongoing support. At Complete Solar, we are a value-driven organization that strives to develop a high-trust culture, operate efficiently, and continuously improve. If that sounds like something you want to be a part of, apply today! Join us in revolutionizing the solar industry and building a greener tomorrow.