Job Description

Solera provides technological solutions across 90 different countries relating to the automobile life cycle solution industry. You will be providing top-notch auto mobile insurance related customer service to large insurance companies across the country!

MUST BE BASED IN THE JACKSONVILLE FL AREA

The State Farm customer service representative answers incoming calls from State Farm policyholders, agents, and glass retailers to file auto glass only claims.

The CSR provides help in locating a shop, dispatches the work order to the shop and clarifies any questions regarding the claim handling process.

Job Overview:

• $13.50 /hour
• Potential performance bonus
• Full time schedule
• MUST BE AVAILABLE TO WORK ANY SHIFT ASSIGNED BY MANAGEMENT BETWEEN THE HOURS OF 8AM-9PM 7 DAYS A WEEK WITH 2 DAYS OFF (ONE WEEKEND DAY IS MANDATORY)
• Training on site and then work from home.
• No cold calling, no sales, no collections
• Bi-weekly pay
• Must have 50 MBPS or more (show proof of internet service)
• Benefits and 401k.
• MUST HAVE 12 MONTHS OF VERIFIABLE CALL CENTER EXPERIENCE

Company Description

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.