Solutions Technician

Green Home Solutions of Denver

Solutions Technician

Centennial, CO
Part Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Flexible schedule

    Health insurance

    Profit sharing

    Are you a self-starter who exceeds customer service expectations? We would love to have you become a respected member of our team! You will drive service success with a goal of improving customer satisfaction, maximizing client retention, and increasing profitability. As a valuable technician, you will also apply your knowledge of science, mathematics, and technology to enhance client trust, build rapport, and drive yourself and your team to meet annual goals. If you want a career where your direct influence and opinions matter, then consider working for us. You will experience the excitement of fostering team unity as you work in close collaboration with management and fellow team members to create positive working relationships.

    Responsibilities

    Provide customer service and support visits and tie workflow to schedules to ensure maximum efficiency.

    Manage all testing, remediation and services to ensure proper processes.

    Effectively use POS/CRM system to complete jobs properly and coordinate with the team and customers.

    Collaborate with team and share information across the organization to build positive relationships with clients and coworkers.

    Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols.

    Maintain customer satisfaction by using creativity and ingenuity to investigate problems, identify resolutions, suggest enhanced add on services, and recommend improvements.

    Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems.

    Qualifications & Skills

    Technical degree or certification, or willingness to become certified in GHS offered courses

    Awareness of health and safety issues

    Ability to adapt to work schedules and flexible shifts

    Excellent customer service, communication and self-management skills

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to the franchisor.