Job Description

Reporting to the Senior Director, Global Sales, the Global Sales Coordinator is responsible for supporting the needs of a professional sales team with a high-energy and proactive approach to anticipating organizational requirements. He/She will assist the executives with every detail that allows the global sales team to meet and exceed its revenue targets. The role is a remote position requiring frequent travel throughout the US.

JOB DESCRIPTION

This position has accountability of maintaining organized processes and procedures and supporting the global sales organization in achieving its objectives. The role serves as a liaison for internal/external clients and hotels.  Additionally, the Global Sales Coordinator will liaise with internal departments that work directly with the global sales organization. The successful candidate has basic to intermediary project management skills. He/She is independent, confident and assertive.

ENVIRONMENT The job environment is fast paced and results oriented. The successful candidate is organized, has the ability to manage multiple projects simultaneously, exercises effective time-management and has the ability to meet tight deadlines. Candidate works well with varying personality types. The Global Sales Coordinator adapts well to change and possesses an innate desire to learn and grow.

PRINCIPLE DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) INCLUDE:

OPERATIONAL AND FUNCTIONAL

• Primarily supporting the Sr. Director, Global Sales and approximately 3 segment leaders who combined oversee a group of approximately 25 sales professionals.  
• Liaise with several departments that in impact the day to day work of the sales organization, such as, marketing, sales effectiveness, sales operations.
• Assist in planning, scheduling of appointments and execution of sales events (internal and external)
• Single point of contact for Agency and Client Event Planning, to include set up client events, sending invitations, scheduling attendees, confirm catering- reserving restaurants and facilities, send brochures and giveaways, coordinate arrival/departures-off-site team meetings)
• Ability to analyze and organize requirements and create a project plan for global sales initiatives

STRATEGY AND PLANNING

• Function as a project management lead for global sales initiatives. The successful candidate will anticipate the needs of internal and external clients and take a proactive approach in organizing the right solutions and support.
• The Global Sales Coordinator will proactively assess processes and procedures for annual events and initiatives and take the necessary steps to optimize on a as needed basis

FINANCIAL MANAGEMENT

• The Global Sales coordinator understands the financial goals of the global sales organization and maintains accurate records to effectively track business booked by members of the global sales team.
• He/She will spearhead reducing non-selling activities to global sales sellers and effectively delegating them the most appropriate resources

INTERACT WITH OUTSIDE CONTACTS

• The Global Sales Coordinator will represent any member of the global sales organization during an absence, therefore, high level of client (internal and external) knowledge, organization and customer service is required at all times.
• Proficiency in working with company advertising agencies and working with corporate marketing team to execute direct marketing activities.
• Detail oriented and a 100% follow-up and follow-through attitude

ACCOUNTABILITY

• Responsible for individual performance and contribution to Sonesta hotels.
• Responsible for effectively managing time commitments
• Responsible for meeting targeted deadlines 
• Candidate is expected to learn and understand roles, responsibilities and business of the clients and hotels with whom we partner with
• Responsible for using the appropriate account management tools to effectively track activities, opportunities and follow up

LEADING WITH PASSION

• Utilize and collaborate with resources across different departments within the corporate office as appropriate.
• Lead by example and operate with integrity and respect
• Work to achieve agreed upon results while overcoming day to day obstacles and planning alternate ways to win.
• Show strong passion and commitment about reaching targets.
• Supporting team efforts by participating in cross-functional projects as needed in a SME (subject matter expert role)
• Celebrate individual and team success
• Maintain a positive, “can do” attitude and a versatile approach to change
• Innovative, easy going and hardworking; great attitude and ability to quickly adapt to change is a must

ADDITIONAL JOB DESCRIPTION

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support their competencies therein

• Solid administrative, organizational, data and communication skills
• Proficient in ability to support multiple roles
• Minimum of 3 years of experience in a support, administrative, or professional client services role
• Minimum of 2 years of experience in a face-paced environment, supporting multiple roles at the mid-senior management level
• Ability to organize annual trade shows and other client-facing events
• Demonstrated experience and proficiency on MS Office Suite; and ability to develop customer facing documents including PowerPoint presentation, excel workbooks and reports.
• Strong interest and desire in continuing to develop technologically savvy skills
• Must possess the ability and willingness to travel 5% of the time.
• Excellent oral and written communication skills
• Excellent organization skills
• Appropriate professional appearance and demeanor
• Ability to deliver presentations in a concise, well-organized manner
• Valid driver license, passport, serviceable automobile, proof of insurance and approved to work in USA
• Position is remote/home based, requiring a dedicated home office.

PREFERRED EXPERIENCE:

• Hotel experience or knowledge of the hotel industry is advantageous.
• Experience working remote preferred.

BENEFITS

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Company Description

In 1937, real estate mogul A.M. “Sonny” Sonnabend pooled his resources with other investors to purchase the Preston Beach Hotel in a tiny Massachusetts seaside town. Thanks to the unrivalled service and hospitality he provided to every guest, his focus moved from real estate to hospitality. Excellent service and authentic experiences became the foundation for what would become one of the first U.S.-based international hotels – and they remain a cherished tradition Sonesta has been honoring for over 80 years. Since its founding, Sonesta has built, owned, managed and designed hotels throughout the world. Our mission has remained the same: to provide our guests an authentic quality experience and treat all who walk through our doors with integrity. We embrace our decades-long heritage of unrivalled service as we stay in tune with today’s traveler. And we do so with integrity and passion. Today, Sonesta comprises more than 65 properties in 7 countries. We’re in many major U.S. destinations – Baltimore, Boston, Miami, Hilton Head, Houston, New Orleans and Philadelphia, to name a few – and in some of the world’s most exotic locales, like Sint Maarten, Peru, Chile, Colombia, Ecuador and Egypt. And our portfolio continues to grow with even more locations that will celebrate local cultures and reaffirm Sonesta's commitment to authenticity and genuine hospitality. Aleron companies (Broadleaf Results and TalentRISE) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.