The Concierge is responsible for participating and monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of information is offered. Paying special attention to guest service excellence standards.

Qualifications: • Experience: • Preferred experience working with a Point of Sale system (i.e. Book4Time experience desirable) and answering phones in a customer service facing environment, retail a plus. • Computer literate with good typing skills. • Effective written communication skills. • Able to operate basic business machines(i.e. calculator, fax, copier) • Self motivated. • Maintain a professional appearance at all times. • At least 1 year of experience of working with answering the phones in a customer oriented environment. • Demonstrate pleasant and appropriate phone etiquette. • Excellent listening and verbal skills. • Ability to operate basic office equipment such as phone, copier, printer, etc. • Team player. • Responsible & dependable. • High personal standards and values. • Excellent client care, service excellence and attention to detail. • Effective communicator. • Flexible and cooperative. • Ability to meet US employment and eligibility requirements