Spa Front Desk Receptionist and Membership Sales

skinkind facial retreat

Spa Front Desk Receptionist and Membership Sales

Boston, MA
Part Time
Paid
  • Responsibilities

    Benefits:

    Complimentary Skincare Products

    Complimentary Facials

    Employee discounts

    Free uniforms

    Position Type: Part-Time (Must be able to work weekends)

    Commute: Must be able to commute via MBTA. Parking is limited.

    About Us: Join our dedicated team at Skinkind, where we offer a serene and rejuvenating experience to all our guests. We are seeking a friendly, organized, and proactive individual to join our front desk team, handling both receptionist duties and membership sales. If you have a passion for wellness and enjoy providing exceptional customer service, we’d love to meet you! You will be the face of our company and the first person a client sees when they walk in, so positivity, good vibes, and friendliness is a must :)

    Key Responsibilities:

    Guest Services: Greet and check-in guests with a warm and welcoming attitude. Assist with check-outs, ensuring all transactions are handled accurately.

    Phone Management: Answer incoming calls, address inquiries, schedule appointments, and provide information about our services.

    Membership Sales: Explain our membership program to potential clients, highlighting benefits and options. Assist in signing up new members.

    Account Management: Research and resolve account discrepancies, ensuring all guest accounts are up to date.

    Retail Duties: Manage basic retail store operations, including opening and closing the store, inventory management, and assisting customers with purchases.

    Housekeeping: Perform light housekeeping duties to maintain the cleanliness and ambiance of the spa, including laundry and tidying up reception and retail areas.

    Qualifications:

    Excellent verbal and written communications

    We look forward to welcoming a new member to our team at skinkind facial retreat!

    Job Type: Part-time

    Pay: From $18.00 per hour

    Expected hours: 15 – 25 per week

    Benefits:

    Employee discount

    Free facials

    Shift:

    Evening shift

    Morning shift

    Weekly day range:

    Every weekend.

    Ability to Commute:

    Boston, MA 02116 (Required)

    Work Location: In person