Benefits:

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

Wellness resources

COMPANY OVERVIEW

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 150 locations and counting, the Hand & Stone brand is a leader in the membership-based spa service industry.

POSITION SUMMARY

Responsible and accountable for all aspects of daily operations with focus on achieving sales targets and delivering an exceptional level of customer service. In addition, the Spa Manager is focused on building and retaining clientele, while following an aggressive spa profit plan.

RESPONSIBILITIES

Ensure the achievement of sales goals

Oversee and manage the daily operations of a very busy spa

70% of time spent working face to face with clients

Meet business objectives and profitability goals

Monitor payroll and expenditures

Successfully achieve aggressive spa profit plan

Review financial data

Prepare management reports

Ability to work flexible schedule including days/evenings/weekends/holidays

Perform administrative functions accurately and timely

Motivate staff to achieve their personal and professional sales goals

Create and maintain relaxed atmosphere for clientele

Uphold highest level of customer service

MANAGER IS BEST SALES PERSON ON THE TEAM

IDEAL CANDIDATE REQUIREMENTS

5–15 years managerial experience in a spa or hotel or health/beauty spa environment

At least 5 years customer service experience

Prior experience managing teams of 10+

High level of enthusiasm

Ability to sell concepts and ideas to management, peers, and employees

Demonstrated success in revenue achievement and expense management

Demonstrated ability to balance coaching/mentoring with disciplining

Experience in budget development and financial analysis

Excellent written and verbal communication skills

High standards in ethics, service, and image

BENEFITS

Health Insurance

Dental Insurance

PTO

Aflac

Employee Discounts

Bonus Pay

Manager Training Programs

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.