Job Description

Reporting to the Spa Director, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service
• Direct and lead the day-to-day Spa operation ensuring all standards are followed
• Promote and sell customized Spa programs to conference groups and individuals
• Maintain thorough knowledge of competitors; including location, product offering, pricing, promotion and sales techniques
• Ensure team members are familiar with all areas of the Spa operation, including product knowledge and retail sales
• Assist in the recruitment, development and training of all leaders and support staff
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

Qualifications

Physical Demands

• This position requires both sitting and standing throughout the day.

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

**Our commitment to Diversity & Inclusion: **
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V