Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Arlington Heights. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

Experience Required:

· Must have a minimum of at least 6 months in a similar role.

· A certification as a Medical Assistant is preferred but not required (uncertified candidates with experience are encouraged to apply but must have the required at least 6 months in a similar role.

· Must speak Spanish.

Hours of operations:

The position is Monday through Friday. Hours are from 9:00 am to 5:30 pm

Responsibilities:

Patient Reception and Recovery Room:

· Efficiently manage patient check-in and check-out processes.

· Accurately verify patient information and insurance details.

· Schedule and manage patient appointments.

· Address billing inquiries and process payments.

· Follow directions of OR Nurse Manager.

Clinical Support

· Prepare the examination room and main cleanliness.

· Accurately take and record vital signs.

· Assist providers with medical procedures.

· Perform basic diagnostic tests as needed.

Patient Care and Education

· Provide high-quality patient education regarding procedures and care.

· Communicate effectively and empathically with patients.

Documentation and Records Management

· Maintain accurate documentation in electronic health records (EHR)

· Prepare and organize patient records and charts.

· Complete forms related to worker’s compensation and personal injury cases.

Care Coordination

· Coordinate patient care with other healthcare providers.

· Follow up on referrals and external medical records.

· Contribute to case management and care planning.

Specialized Tasks

· Assist with occupational health assessments and documentation.

Communication and Coordination

· Facilitate effective communication between staff and providers.

· Act as a liaison to ensure smooth clinic operations.

Training and Development

· Participate in ongoing training sessions.

· Assist in training new FD/MA staff.

Quality Assurance and Improvement

· Engage in quality improvement initiatives.

· Provide feedback to improve office procedures. Key Competencies:

· Attention to detail and organizational skills

· Excellent verbal and written communication skills

· Ability to multitask in a fast-paced environment

· Strong interpersonal and teamwork abilities Benefits and Perks:

· AFLAC insurance: Available after 90 days of employment.

· Health, Vision and Dental after 90 days of employment, Employer will pay 50%

· 5 paid sick days per year, 2 weeks paid vacation after 1 year of employment.

· 401K Matching:

o 1% non-contributing match provided by the company.

o Up to 4% match with employee contributions after 1 year of employment.

What we are looking for:

· A warm, approachable personality with a customer-focused mindset.

· Ability to multitask and prioritize in a fast-paced environment.

· A team player who can also work independently.

· Reliable and punctual with a strong work ethic.

Pay range:

· With MA certification pay structure is $ 18.00 - $ 22.00 an hour

· Without MA certification pay structure is $ 17.00 - $ 20.00 an hour

Location:

Integrated Pain Management

415 W. Golf Rd.

Suite 3

Arlington Heights, IL 60005