Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Lincoln Square. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

Experience Required:

Must have a minimum of at least 6 months in a similar role.

A certification as a Medical Assistant is preferred but not required (uncertified candidates with experience are encouraged to apply but must have the required at least 6 months in a similar role.

Must speak Spanish.

Hours of operations:

This is a Full-time position with the following hours:

Monday and Thursday - 9:00 am – 5:00 pm

Tuesday, Wednesday, and Friday – 8:00 am – 4:00 pm

Responsibilities:

Patient Reception and Recovery Room:

Efficiently manage patient check-in and check-out processes.

Accurately verify patient information and insurance details.

Schedule and manage patient appointments.

Address billing inquiries and process payments.

Follow directions of OR Nurse Manager.

Clinical Support

Prepare the examination room and main cleanliness.

Accurately take and record vital signs.

Assist providers with medical procedures.

Perform basic diagnostic tests as needed.

Patient Care and Education

Provide high-quality patient education regarding procedures and care.

Communicate effectively and empathically with patients.

Documentation and Records Management

Maintain accurate documentation in electronic health records (EHR)

Prepare and organize patient records and charts.

Complete forms related to worker’s compensation and personal injury cases.

Care Coordination

Coordinate patient care with other healthcare providers.

Follow up on referrals and external medical records.

Contribute to case management and care planning.

Specialized Tasks

Assist with occupational health assessments and documentation.

Communication and Coordination

Facilitate effective communication between staff and providers.

Act as a liaison to ensure smooth clinic operations.

Training and Development

Participate in ongoing training sessions.

Assist in training new FD/MA staff.

Quality Assurance and Improvement

Engage in quality improvement initiatives.

Provide feedback to improve office procedures.

Key Competencies:

Attention to detail and organizational skills

Excellent verbal and written communication skills

Ability to multitask in a fast-paced environment

Strong interpersonal and teamwork abilities

Benefits and Perks:

AFLAC insurance: Available after 90 days of employment.

Health, Vision and Dental after 90 days of employment, Employer will pay 50%

5 paid sick days per year, 2 weeks paid vacation after 1 year of employment.

401K Matching:

1% non-contributing match provided by the company.

Up to 4% match with employee contributions after 1 year of employment.

What we are looking for:

A warm, approachable personality with a customer-focused mindset.

Ability to multitask and prioritize in a fast-paced environment.

A team player who can also work independently.

Reliable and punctual with a strong work ethic.

Pay range:

With MA certification pay structure is $ 18.00 - $ 22.00 an hour

Without MA certification pay structure is $ 17.00 - $ 20.00 an hour

Location:

Integrated Pain Management

4906 N. Western Ave.

Chicago, IL 60625