We are looking for an entrepreneurial hands-on technician in Los Angeles, CA to assist with our market.
We are looking for passionate Field Service Technicians to support the deployment of Mobile Electric Vehicle charging operations across markets this includes operation, and maintenance activities across Roadie V2, Roadie V3 and V3 Hybrid Units and past and future charging products. As a Field Service Technician, you will provide on-site service for a variety of customers and help grow our mobile EV Charging Operations.
Overnight Shifts are Monday-Friday 8 pm - 4 am
The Company:
SparkCharge is a fast-growing cleantech start-up that is reducing barriers to Electric Vehicle (EV) adoption. We design, manufacture, and sell portable, Level 3 charging systems for EVs. We also provide “Mobile Charging-as-a-Service” (MCaaS) through our “Currently” network, which allows EV owners and businesses to schedule an EV charge delivery to wherever their vehicle is located. Be a part of the clean energy solution!
Responsibilities include but are not limited to:
- Load/unload SparkCharge EV charging equipment into a vehicle utilizing a pallet jack/forklift as well as manually lifting equipment that weighs 50-70lbs
- Use GPS and SparkCharge’s app to locate customers
- Support the maintenance of mobile electric vehicle charging products including Roadie V2, V3 and V3 Hybrid
- Work collaboratively across internal and external stakeholders to ensure Mobile EV Charging Operations will meet SparkCharge Benchmarks.
- Promptly and meticulously documenting all service-related activities within SparkCharge’s Operating System
- Demonstrate SparkCharge brand, mission, and purpose to customers through relevant human skills
- Ensure all training and certifications required for the position are maintained in an up to date and timely fashion.
- Clearly communicate with customers to ensure their vehicle is accessible and ready to be charged
- Safely operate SparkCharge charging equipment
- Ability to troubleshoot equipment and problem solve when necessary
- Maintain the service vehicle in good working condition to ensure safe and efficient transportation
- Ensure that the software applications are up-to-date and functioning properly
- Flexibility to work overtime when needed
- Perform additional responsibilities as assigned
Requirements:
- Clean Driver's license
- Excellent or perfect driving record--no moving violations
- Ability to operate a pallet jack/forklift
- Customer service skills demonstrating the ability to confirm, reassure, or resolve customer concerns, issues, or apprehensions
- Comfortable towing a trailer in a pickup truck
- Ability to use hand tools, diagnostic equipment (digital multi-meter, power meter, etc.), laptop/tablet, and smartphone
- Ability to pass a thorough background check
- Ability to use mobile apps and a computer
- Proven history of being punctual, reliable, and courteous
- Ability to lift up to 75 lbs multiple times per day
- Will be subject to continuous Motor Vehicle Record (MVR) monitoring
Benefits:
We are a fast-paced, start-up with a culture based on our values of togetherness, ownership, passion, resilience and respect. This position qualifies for paid time off. The Company pays over 90% of health insurance premiums for employees. We offer FSA savings and 401(k) plans. Compensation will be based on the candidate’s ability to quickly add value to SparkCharge.