Specialty Client Service Representative and Scheduler
DoveLewis Veterinary Emergency and Specialty Hospital is seeking a Specialty Client Service Representative with a focus on scheduling to join our Client Experience Team.
As a Specialty Client Service Representative , you are the first point of contact for our Specialty Department clients and their pets. These specialty services currently include cardiology, internal medicine, neurology, diagnostic imaging, pain management, hospice, and surgery although we are growing quickly and will be expanding our specialty services further in the near future.
Your client service responsibilities will include welcoming clients, building long-term relationships with them and their pets as the come in for follow-up visits, obtaining vital information from them, keeping paperwork up to date, and being available to answer client questions, give updates, take payments, and resolve issues. This role involves strong client service, both in-person and over the phone and email, as well as administrative tasks and data entry. This position will also work to develop a rapport with clients, ensuring the best possible experience. Specialty Client Service Representatives are also cross trained to assist with Emergency Room front desk responsibilities.
This position will also focus on scheduling and requires prior experience doing medical scheduling in a veterinary setting.
Wage: $19-22 hourly
Schedule: This position will work 12pm to 8pm Monday through Friday.
What are we looking for in a candidate?
What you can look forward to at DoveLewis:
How to apply:
To be considered for this position, you MUST complete the online application and upload a resume. Resumes received without a completed online application will not be considered.
DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug screen for illegal substances and background screen required.