Job Description

Summary

Receive food and beverage orders from guests. Prepare and serve food and beverages in accordance with established service standards. Refills, sets/resets, stocks, clears and cleans dishes, glassware, silverware, linens, condiments, beverages, napkin holders and all other related supplies. Provides excellent customer service to our fine dining guests.

• Create and ensure a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount
• Promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments, and guests
• Demonstrates a courteous, friendly, polite, and congenial and efficient attitude
• Relays guest complaints/compliments to the appropriate supervisor
• Adhere to established company and departmental policies, procedures, and guidelines at all times
• Must always adheres to health & sanitation guidelines including food and beverage policy and procedures
• Maintains company and departmental uniform, appearance, and hygiene standards at all times
• Greet and take food and beverage orders from guests, enter orders into computer system
• Prepare food orders, set trays, and transport food & beverage items to food service areas
• Responsible for setting tables including but not limited to proper dressing, napkins, silverware, tabletop condiments, ice buckets, etc.
• Maintain breakdown area
• Completes all established set-up, stocking and closing duties on time
• Maintains a clean, safe, hazard-free environment within area of responsibility
• Clears, clean and resets tables according to procedures
• Must be able to work in a fast-paced operating mode.
• Adheres to state liquor laws
• Performs all related, compatible, and miscellaneous duties as assigned by leadership.

Qualifications

• Must be at least 21 years of age
• Must be able to obtain RAMP alcoholic certification
• Able to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
• Must be able to walk and stand for eight hours
• Repeated bending and lifting
• Must be able to lift and carry small and large trays and/or bus tubs weighing up to 50 pounds repeatedly
• Ability to work in a high-pressure, fast-paced environment
• Ability to handle or seek assistance for all types of guest related situations
• Shift assignments may be irregular, and will cover days, nights, weekends, and holidays
• Must be able to pass all Training and Tests associated with job
• Ability to effectively communicate with guests, co-workers, and management
• Ability to effectively communicate in English
• High school diploma or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.