Company: Skyway Behavioral Health

Title: Spravato Administration Technician

FLSA Status: Exempt

Location: Downers Grove, IL

Skyway Behavioral Health is an innovative behavioral health center that goes beyond the treatment of psychiatric symptoms to address underlying biological, behavioral, and psychosocial causes of psychiatric disorders. Our belief is that maladaptive coping strategies are adopted by patients for survival. While adaptive at one time or in specific ways, these coping strategies are now preventing patients from living the life they want to live. Our treatments teach patients new skills that enable them to serve as their own behavioral therapists- thereby helping them to maintain recovery and generalize skills to their home environments.

At Skyway, we provide a fully immersive, intensive, whole-person experience that covers everything from neuroscience to nutrition. We believe that the path to recovery from traumatic stress requires a focus that encompasses not just symptom management but also the treatment of underlying individual, systemic, developmental, and familial traumas. We use leading-edge, specialized, evidence-based treatment modalities to help our patients address the trauma and pain behind their behaviors and diagnoses – thereby empowering them to make lasting changes in their lives.

Our team has extensive clinical and leadership experience in the areas of traumatic stress, eating disorders, mood disorders, and personality disorders/pathology. At Skyway, we are committed to building a culture and team that cares for one another such that we may care for our families, communities, and clients. At Skyway, we believe that recovery is not only possible but also attainable for all patients.

Role Description

The Spravato Administration Technician reports to the Staff Psychiatrist at Skyway Behavioral Health and are responsible for preparing, administering, and closely monitoring patients receiving Spravato (esketamine) treatments, a medication used primarily for treatment-resistant depression. Under the supervision of a medical provider; duties include setting up treatment protocols, monitoring vital signs, managing patient comfort during sessions, and documenting treatment details according to established guidelines.

Essential Functions/Core Responsibilities

• Verifies patient medical history and eligibility for Spravato treatment.
• Obtaining informed consent and explaining treatment procedures to patients.
• Assessing patient's mental and physical state before each treatment session.
• Properly setting up and calibrating Spravato delivery equipment.
• Operates, calibrates, cleans, repairs, sterilizes, and maintains Spravato equipment, as needed.
• Administering Spravato according to prescribed dosage and protocols.
• Monitoring vital signs (blood pressure, heart rate, respiration) throughout the treatment session.
• Observing patient behavior and response to treatment, including potential side effects like dissociation or anxiety.
• Addressing patient concerns and providing comfort during the treatment session.
• Implementing safety measures to manage potential adverse reactions and emergencies.
• Maintaining detailed patient records, including treatment details, vital signs, and any observed reactions.
• Document session notes through the electronic health record (EHR) system within 48 hours of completed session.
• Communicating patient progress and any concerns to the supervising medical provider.
• Completing necessary paperwork and billing codes.
• Promotes quality patient services, a safe therapeutic environment, and overall patient satisfaction.
• Establishes and maintains effective communications and working relationships with physicians, providers, and all colleagues.
• Supports the organization's mission, vision, values, and strategic initiatives. Develops, implements, and improves processes to ensure that established policies, goals, and objectives are achieved.
• Develops and administers policies and procedures to accomplish department-specific and organizational initiatives.
• Ensures compliance with all applicable local, state, federal regulations, and guidelines.
• Maintain completion of all competencies associated with their role and in accordance with Skyway Behavioral Health policies and subsequent Joint Commission standards.
• Performs other job duties as assigned.

Minimum Requirements

• High school education/GED or Associate’s Degree with Medical Assistant certification/licensure
• 1 year experience as Certified Medical Assistant (CMA), Medication Technician (CMT), or Nursing Assistant (CNA).
• 1 year experience working with authorizations for medication administration.
• Exceptional organization skills, reliable and timely.
• Excellent interpersonal and communication skills that are clear, respectful, and considerate of other’s perspectives.
• Must be fluent in reading, writing, and speaking English.
• Clinical proficiency in treatment, diagnosis, and documentation.
• Reliable form of transportation to work.
• Proficiency in Microsoft products (Word, Outlook, Excel), and familiarity with use of EHR systems.
• Must provide proof of fully vaccinated status for COVID-19 within 90 days of hire

Additional Preferred Skills

• Bachelor’s Degree with Medical Assistant certification/licensure

• Previous experience working in a mental/behavioral health treatment facility.

• A problem-solving orientation and eagerness to identify process gaps and implement practical solutions.

• Ability to work independently as needed, recognizes the need for support and demonstrates the willingness to ask for help.

• Ability to manage multiple priorities and respond with confidence during challenging or chaotic situations.

• Someone who embodies Skyway values

• Embraces the whole person.

• Commits to innovative research-based programs.

• Believes we are better together.

• Celebrates expressions of diversity.

• Believes in service and supporting our communities.

• Views leadership as a privilege to elevate others to their highest potential.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee is occasionally required to walk and climb or balance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits:

• Medical benefits- Blue Cross Blue Shield of Illinois
• Dental benefits- Blue Cross Blue Shield of Illinois
• Vision benefits- Blue Cross Blue Shield of Illinois
• Short & Long Term Disability- Blue Cross Blue Shield of Illinois
• 401K Safe Harbor Match- Ameritas BlueStar
• PTO
• Paid Holidays
• Paid Floating Holidays
• Paid Sick Time
• Paid Wellness Days
• Regular clinical supervision
• Collaborative professional growth development

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate. Work hours may vary in this leadership role and may require responding to phone calls from direct reports during off hours.

Skyway Behavioral Health is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We celebrate diversity and are committed to creating an inclusive environment for all employees