Job Description

The Themed Environments Senior Manager is responsible for the planning and coordination of activities for themed maintenance and construction projects to ensure that goals and objectives of projects are accomplished within prescribed time frames. Responsibilities include client interface, cost & schedule estimating programming, planning, design development and updating, construction document development, construction management, cost control, and financial reporting. This position has the primary responsibility planning, assigning, and reviewing work completed by technicians in a union environment. This role is responsible for establishing a best-in-class Theme Park/Resort Industry team environment that exceeds client expectations of communication, responsiveness, and quality of service.

_ Responsibilities:_

Management of Union Technicians:

• Establishes and maintains high Show Quality standards and practices, providing direction, training and direct supervision for the Paint, Mill, and Sign Shop trades. Provides expertise and vision for a staff of 50 technicians.
• Manages workflow through the department of both routine and assigned tasks and output of the technicians to ensure high show quality.
• Ensure timely closure of work orders performed by maintenance technicians.
• Walk with clients ahead of monthly Paint Cycle to determine priorities and direct technicians accordingly.
• Purchase materials and maintain inventory for preventative maintenance and corrective maintenance operations.
• Manage and direct hourly union staff in accurately reporting time via Timekeeper and correcting any issues.
• Manage all safety training metrics and compliance of all employees.
• Manage technician onboarding.
• Leads weekly shift meetings for technicians.
• Serves as main point of contact between Technical Services and Creative Show Quality department.

Project Execution Group Support:

• Supports daily operation of USH Technical Services Project Execution Group (PEG) with regards to Paint, Mill, and Sign Shop trades.
• Perform job walks with clients, collect bid estimates from forepersons, and solicit bids from subcontractors in order to provide clients with a complete bid package.
• Provides client update on project status, completion, change orders, or updates to project or budget.
• Communication with Project Manager on status of PEG Technicians on projects.
• In field support for and TS representation for PEG Projects, particularly for seasonal events (HHN, Grinchmas, Grad Bash, major project punch list)
• Tracks work completion as compared with project budget and updates clients accordingly.

Vendor Management:

• Manages activities on assigned projects, including purchasing of materials and following up on vendor payment status and invoice tracking.
• Pre-qualification and evaluation of potential vendors. Works with the general contractors, vendors for access, insurance, etc. required to gain access to the site.
• Review of payment applications for general contractor, architect, consultant, and vendor accounts on a monthly basis and provide recommendation for approval or revisions.
• Perform final quality review of all documentation prior to submission for Department approvals (including contract, invoices, bid milestones and funding documents).
• Collaborate with project controls and Project Managers on monthly cost reports, cash flows, and any other needed reporting.

This position is required to be performed full-time from an NBCUniversal-designated worksite. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $95,000 - $140,000

Qualifications

• Bachelor’s degree from a four year college or university; or equivalent combination of education and experience required.
• 7-10 years of Project management or facility management experience in a theme park or related industry.
• 7-10 years of operations management/team leadership experience; or equivalent combination of education and experience. Preferably with direct experience managing Scenic, Sign Shop, or finish carpentry trade groups.
• Familiarity of managing multiple projects and contractors at once in a fast paced environment.
• Ability to make accurate quantity surveys and to estimate the cost of materials, labor, equipment, and subcontractor's work, ascertaining that all areas have been accounted for prior to submitting estimate for review.
• Ability & willingness to work overtime, weekends and holidays with short notice.
• Experience working with CMMS systems preferred. (Maximo, etc.).
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Project

** Desired Characteristics**

• Theme Park Operations knowledge and experience.
• Excellent organizational, verbal and written communication skills.
• Demonstrated ability to work with all levels of employees and management, and willingness to give assistance to co-workers in other areas. Strong team player.
• Strong interpersonal and analytical skills.
• Strong time management skills.
• Ability to multi-task and be flexible is essential.
• Experience managing in a union environment.
• Proficiency in AutoCAD, SketchUp, Bluebeam.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.