Position Description - IT Project Manager

Background:

Our client operates multiple grocery retail stores across Florida and recently acquired several additional stores that will be integrated leveraging all-new technology solutions, implemented via a multi-year program. Tesoro Group is adding several roles to this multi-year program with consultants as well as consultants who may be interested in permanent positions with our client.

Position Title: IT Project Manager

Overview:

We are seeking an experienced IT Project Manager to lead our business transformation projects within the grocery retail space. The ideal candidate will have a strong background in IT project management, particularly in implementing solutions within retail environments. This role requires excellent leadership, communication, and problem-solving skills to ensure the successful delivery of the project within scope, budget, and timeline.

Responsibilities:

1. Project Planning and Execution:
   • Develop comprehensive project plans, including scope, objectives, milestones, timelines, and resources allocation.
   • Coordinate with cross-functional teams to ensure alignment of project goals and deliverables.
   • Monitor project progress, identify risks, and implement mitigation strategies to ensure successful execution.
2. Stakeholder Management:
   • Establish and maintain effective communication channels with stakeholders at all levels.
   • Provide regular project updates to stakeholders, including status reports, progress meetings, and presentations.
   • Address stakeholder concerns and escalate issues as needed to ensure project success.
3. Vendor Management:
   • Collaborate with vendors and third-party providers to implement and integrate workforce management solutions.
   • Manage vendor relationships, contracts, and service level agreements (SLAs) to ensure compliance and quality of deliverables.
4. Resource Management:
   • Allocate resources effectively to support project activities and deliverables.
   • Coordinate with internal teams and external vendors to ensure availability of resources as needed throughout the project lifecycle.
5. Quality Assurance and Testing:
   • Develop and execute test plans to validate the functionality and performance of workforce management solutions.
   • Coordinate user acceptance testing (UAT) and facilitate feedback collection and resolution of issues identified.
6. Change Management:
   • Implement change management processes to minimize disruption and maximize user adoption of new workforce management systems.
   • Provide training and support to end-users to ensure a smooth transition to the new systems and processes.
7. Budget and Cost Control:

• Monitor project expenditures and track against budget allocations.
• Identify cost-saving opportunities and optimize resource utilization to maximize project ROI.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience (minimum three years) in IT project management, preferably in the retail industry.
• Strong understanding of workforce management systems and processes within retail environments.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in project management tools and software (e.g., MS Project, JIRA, etc.).
• PMP certification or equivalent is a plus.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Strong problem-solving and decision-making abilities.
• Experience working with cross-functional teams and managing vendor relationships.