Job Description

Your Career

The Data Center Operations Engineer will be responsible for maintaining and optimizing the performance, reliability, and efficiency of our data center infrastructure. This role requires a blend of technical expertise, problem-solving skills, and the ability to work effectively in a fast-paced environment.

Your Impact

• Work closely and in full coordination with the DevOps team to provide follow-the-sun operational coverage in the production of our SaaS product
• Build automated tools for cloud operations such as automated remediation of known issues, auto-scaling, etc.
• Work with our Engineering team and influence the operability of the product
• Work with the HQ-based DevOps team for knowledge and tools sharing
• Write automation code and build tools to integrate multiple on-premise, private and public cloud services
• Mentor and champion SRE culture
• Participate in design reviews
• Participate with SRE and Dev teams in the on-call rotation
• You will take full end-to-end responsibility for the production environment of our SaaS product deployed on GCP
• You will build tools for automatic remediation of known issues
• You will develop Infrastructure-as-code which will be used to orchestrate production and dev environments
• You will design, build, maintain, and scale production services with thousands of Kubernetes clusters
• Onsite and Remote site data center server Break/fix
• Troubleshooting OS, hardware, components
• Server Installation, Rack n stack, cabling
• Decommission, Repurpose servers in our data centers
• Hardware Replacement Ordering RMA
• Inventory Management (DCIM)
• Shipping/Receiving

Qualifications

Your Experience

• 4+ years experience as a DevOps/SRE engineer with a passion for technology and strong motivation and responsibility for high reliability and service level
• Ability to operate independently, make decisions, take action and take responsibility
• Effective communication and interpersonal skills, ability to work and coordinate between multiple teams
• High proficiency in scripting – Shell scripts, Python or Go preferred
• High proficiency with Linux
• High proficiency with containerized environments (Kubernetes and Docker)
• Ability to grasp new technologies quickly and prioritize and multitask on multiple responsibilities
• BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience required

Desired Experience

• Proficiency with Google Cloud Platform operations
• Proficiency with Prometheus and other cloud native monitoring solutions
• Proficiency with CI/CD and Configuration Management
• Experience with Ansible and/or Terraform
• CentOS, Ubuntu, and Windows Patching

Additional Information

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $126,000/yr to $203,500/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes