St. Thomas Community Health Center is growing! We need additional Medical Referral Coordinators/Patient Service Associates to support our patient population referral needs.

We are committed to helping our patients have better access to care and improving the quality of care. Our mission to continue to provide excellent care to our community has allowed us to grow as an organization and we are hiring candidates that want to join our team.

Education:

Reguired-High school diploma or equivalent

Work Experience:

At least one year experience in a medical field.

Knowledge Skills and Abilities:

Must have excellent organizational skills with the ability to work in a fast paced environment

Must be proficient with computer, fax, phone and have good interpersonal and communication skills.

Must have a positive working relationship with the care teams in order to provide personalized service oriented assistance for patients in a timely manner.

Job Description:

Assisting providers and patients in identifying and accessing community support resources including referrals for specialty medical services in compliance with insurance requirements. Completing referral entry, follow-up, and provider updates according to timelines established in referral policy. Ensuring appropriate referrals and authorizations are obtained and in the electronic medical record. Answers referral-related calls from patients/outside facilities; takes messages accurately and relays to provider in a timely manner.

Our Mission is to provide culturally competent healthcare of the highest quality, regardless of the ability to pay. St. Thomas Community Health Center fosters relevant research and educational activities directed toward achieving health care initiatives that reduce disparities in our community. Central to our mission is acknowledging the role of anti-racism and providing care to all who are in need.

St. Thomas Community Health Center offers a competitive salary and an excellent benefits package that includes: Medical, Dental, Life and Accidental Death Insurance, Short Term and Long Term Disability, Paid Time Off, Holidays, 401(K) with up to a 6% company match.

Location/Hours: Locations on the West and East banks

Main Location: 1936 Magazine Street New Orleans, LA 70130 504-529-5558

Monday-Friday 8-5

Job Type: Full Time